DietAI User Reviews

Reviews Summary

Top reviews

Best Calorie Tracking App I’ve Used

DietAI is the best calorie tracking app I’ve used so far. I tried the other apps before but DietAI was the easiest to use as they make it super simple to scan, type, or take a picture of my food. It’s also the most accurate of the apps in terms of all the macros. Also love the widgets I can add on my home page! If you’re looking for an app to use to track your fitness goals I would definitely recommend using DietAI.
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Easiest Way To Lose Weight!

I’ve been LOVING this app! since I’ve started using it consistently, I’ve lost 10 pounds and it makes tracking so much easier to stick to. I especially love using the camera feature for whenever I am eating a meal at a restaurant, or when someone else has cooked and I don’t know all the Macros. Not only can you snap a photo of your food, but there is also a barcode feature and a text feature. It is subscription based, but honestly, I just paid $30 for the year subscription and I think it is very worth it! The only downfall is that the app sometimes crashes when trying to use the camera feature. But the founders really care about making it the best experience possible. They asked for my feedback on things to improve (since I use the app a bunch). Overall, if you’re trying to lose weight, gain weight, or maintain your weight, for the new year, this is the perfect tool!!
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Review

Honestly pretty let down with this app. I payed for a membership and was expecting a smooth experience but the app glitches A LOT. The days get mixed up and sometimes when I open the app it kicks me out to my main screen or my screen just goes black. Let down 😔

The App is Very Glitchy

I personally wouldn’t recommend this app, especially to beginners. I am fairly new to tracking my meals and I found this app incredibly difficult to use. While imputing the actually food was easy enough. The app would constantly glitch and delete everything I had just submitted. It took forever to load and process, I often found myself having to reenter every food item I ate 3-4 times before it actually stuck. I have found free apps that track better and are much easier to use.
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Way harder to cancel than set up

Was impressed with the way the app worked to identify the items via photo, but very inflexible overall. Decided to cancel after the first month but there is an infinite do loop with a 3rd party authorizer which doesn’t recognize the username/password that the app uses. No way to contact the developer via app so will have to dispute the charge with Apple Pay. Very annoying!
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Response from developer

Thank you for sharing your experience, and we're truly sorry for the inconvenience you've faced. We take user feedback seriously and want to help make this right for you. Please reach out to us directly at team@dietapp.ai so we can assist with canceling your subscription and ensure a smooth resolution, including a refund if needed. We’re committed to improving and would love the opportunity to address this for you.

Disappointing Experience

I had high hopes for the Diet AI app, but unfortunately, it has been a frustrating experience. The app claimed my subscription would be $30, but I was charged $50. I tried reaching out for help, but there’s no phone number to call, and my message went unanswered.

The longer I use the app, the more issues I find. The macros are often inaccurate, and having to manually adjust them defeats the purpose of using an app like this. On top of that, it can take hours to upload a meal, regardless of my location or Wi-Fi connection.

I really wanted to like this app, but these problems make it unusable for me.

I would like a refund...
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Response from developer

Thank you for sharing your feedback, and we sincerely apologize for the frustrating experience you’ve had. We understand how important accurate charges, reliable support, and a seamless app experience are to our users. We’re actively working on addressing all issues, including improving response times and fixing inaccuracies in macros and meal uploads. Your feedback is incredibly valuable, and we’re committed to making things right. For assistance with your subscription and a refund request, please reach out to us at team@dietapp.ai, and our support team will be happy to help. Thank you for your patience as we work to improve! 💛

The app

Horrible takes money out your account without your permission if you have a card on your phone

Camera not working

Hi I have emailed you but I have had no reply as of yet. The app is incorrectly analysing the food or not analysing the food at all. Can you
Please refund my money.

No free trial

I’m not in to most calorie counting apps. I eat intuitively, balanced meat veggies grains nuts and fruit, but I want an easy way to see if I’m getting enough protein or too many carbs. I wouldn’t have a problem paying $10 per month if I liked the app, but I’m not going to spend $10 just to find out I don’t actually like it. Make a free trial and I’ll come back.
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Response from developer

Hi Diana! Thank you for your feedback. We understand how important it is to try out an app before committing. We currently offer a trial, and you can also invite friends at the very end of the onboarding process. We’d love to hear your thoughts once you’ve had a chance to explore the app. If you have any questions or need assistance, please don’t hesitate to reach out at team@dietapp.ai. Looking forward to your feedback! 😊

Nope

I did all of the questions but then they asked me to pay something like 34$ a month which is unreasonable. If you are encouraging people to be healthy and love their body why give it a price tag

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