Best Calorie Tracking App I’ve Used
Easiest Way To Lose Weight!
Review
The App is Very Glitchy
Way harder to cancel than set up
Response from developer
Thank you for sharing your experience, and we're truly sorry for the inconvenience you've faced. We take user feedback seriously and want to help make this right for you. Please reach out to us directly at team@dietapp.ai so we can assist with canceling your subscription and ensure a smooth resolution, including a refund if needed. We’re committed to improving and would love the opportunity to address this for you.
Disappointing Experience
The longer I use the app, the more issues I find. The macros are often inaccurate, and having to manually adjust them defeats the purpose of using an app like this. On top of that, it can take hours to upload a meal, regardless of my location or Wi-Fi connection.
I really wanted to like this app, but these problems make it unusable for me.
I would like a refund...
Response from developer
Thank you for sharing your feedback, and we sincerely apologize for the frustrating experience you’ve had. We understand how important accurate charges, reliable support, and a seamless app experience are to our users. We’re actively working on addressing all issues, including improving response times and fixing inaccuracies in macros and meal uploads. Your feedback is incredibly valuable, and we’re committed to making things right. For assistance with your subscription and a refund request, please reach out to us at team@dietapp.ai, and our support team will be happy to help. Thank you for your patience as we work to improve! 💛
The app
Camera not working
Please refund my money.
No free trial
Response from developer
Hi Diana! Thank you for your feedback. We understand how important it is to try out an app before committing. We currently offer a trial, and you can also invite friends at the very end of the onboarding process. We’d love to hear your thoughts once you’ve had a chance to explore the app. If you have any questions or need assistance, please don’t hesitate to reach out at team@dietapp.ai. Looking forward to your feedback! 😊