Since the initial rollout last summer, some of my problems with the app have been fixed; notifications work better and we can now zoom in on photos, for example. However, there is still a LOT that needs improving. There is still no way to edit or delete posts. There needs to be a way to view your premium membership information (such as start date and payment info) within the app as well as a way to cancel it in app.
However, the biggest issue is the total lack of moderation in the chat section. The bullying among the fans that is allowed to continue has made it so many Black Roses feel unsafe using the app that was supposed to be a safe space for them. The amount of overtly explicit sexual content about the members was totally unexpected and has reached the point of harassment in my opinion. I thought the point of this app was to bring Black Roses together, not constantly read about other fans’ sexual fantasies about the Rose and the subsequent bullying when us fans try to moderate ourselves. This app NEEDS active moderators to handle the harassment in order to protect fans as well as the Rose members themselves. It is absolutely insane that an app to facilitate communication between fans and their artist has no form of moderation to serve as a much needed boundary.
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