DO NOT USE THIS APP
The worst customer service. The app does not work properly. They will tell you that you haven’t paid for unlimited internet when you have. Even when you have bank receipts. They are unhelpful and take hours to reply back, and then when they do they won’t actually help you and just tell you that you didn’t buy what you clearly did.
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Worked brilliantly for me!
Easy to set up and fast in getting me setup! Really great product!
Data so-so … voice useless
Spent a week trying to get voice to work without success. I’m not going back!
SCAM
eSIMs from this company don’t work, customer service only gives automated responses without reading the email DO NOT USE
Decent prices, bad app
I used this for 3 months in the US (and a week in Mexico where my data worked even though I had only purchased a US eSIM)
I use a lot of different eSIM companies as I travel every 3 months.
I had no problems with the purchase, setup and service while using the eSIM. I would recommend this company to friends.
The app is pretty useless though. So that is the 4 stars instead of 5.
I use a lot of different eSIM companies as I travel every 3 months.
I had no problems with the purchase, setup and service while using the eSIM. I would recommend this company to friends.
The app is pretty useless though. So that is the 4 stars instead of 5.
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Terrible app
I used this service prior to the app and it worked fine. With the app I couldn’t make or receive calls and customer support could not fix the problem. Will be using a different esim company in the future.
eSIM works fine, app sucks
I’ve used their eSIM’s a handful of times and have had no issues, they install as instructed on my IPhone 14 without any hiccups.
However, Ive tried using the app the last couple times, and it blows. Not very user friendly, I had to delete and reinstall just to relogin with a different eSIM. It doesn’t show your balance of remaining data when you are logged in, all it’s good for is getting another eSIM, which I then have to delete the app and reinstall in order to login with the proper ges number, and then it still doesn’t allow me to do or see anything… I can just use the website for this…which Ive had to use anyways to see how much data I have left. Save your time and iPhone storage and just use the website if you’re going to use global eSIM.
However, Ive tried using the app the last couple times, and it blows. Not very user friendly, I had to delete and reinstall just to relogin with a different eSIM. It doesn’t show your balance of remaining data when you are logged in, all it’s good for is getting another eSIM, which I then have to delete the app and reinstall in order to login with the proper ges number, and then it still doesn’t allow me to do or see anything… I can just use the website for this…which Ive had to use anyways to see how much data I have left. Save your time and iPhone storage and just use the website if you’re going to use global eSIM.
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Scam
Paid $10 for 100min call time in japan, doesnt work. Total scam
Service worked but app is useless
I purchased an eSIM for travel and it worked great. No issues with the service once I got it working. This app however is pretty much useless. All I wanted was the ability to track my data usage. The app isn’t showing accurate information. The amount of data it thinks I purchased is higher then the actual amount so the information is not accurate. They really need to start over with this app and keep it simple.
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Total scam
Once paying for the service the QR code says it was “no longer valid and the app doesn’t accept the user name and password sent in the “welcome” email. They got a small amount of money from me, but didn’t deliver one tiny shred of what they sold. Total scam.
