Leave a Review Element Wallet
Works for me
I was able to find this app thanks to Coinbase. Plus you can stake your BITCOIN !Liked at first till it stopped working
Put all my bitcoin here and the wallet stopped working can’t login now and assuming I lost my bitcoin , don’t use wallet !!!!! I’ll change my review if I ever get my hundreds of dollars worth of bitcoin backDeveloper Response
Hi innoxsadness, Thank you for sharing your experience with Element Wallet. We're deeply concerned about your login difficulties and understand your frustration. As a non-custodial wallet, we want to assure you that we never have access to our customers' funds - your bitcoin remains under your control. We recently resolved a login issue that may have affected your access. To address this urgently, please submit a support ticket at https://elementwallet.zendesk.com/hc/en-us/requests/new or via the "Support" link in our website footer. Our team will guide you through regaining access to your wallet and funds. Your feedback is invaluable, and we're committed to ensuring you have the best and most secure wallet experience. We hope to resolve this quickly and earn back your trust.No e-mail verification
I went through the steps but I seem to have the same issues as others. It says it sent the verification to my e-mail but nothing. Not even in the spam. Is there anyway to fix this?Developer Response
Hi ord71, Thank you for taking the time to share your experience with Element Wallet. We're truly sorry to hear that you encountered difficulties with the email verification process. We strive to make your experience with Element the absolute best it can be, and we'd like the opportunity to address these issues directly. If you haven't already, we kindly ask that you submit a ticket to our support team at https://elementwallet.zendesk.com/hc/en-us/requests/new. You can also access this from the footer on our website where it says "Support". Our dedicated team will work closely with you to resolve the email verification problem as soon as possible. We genuinely appreciate your feedback as it helps us improve Element Wallet. We hope you'll give us another chance to provide you with the exceptional service we're committed to delivering. Your satisfaction is our top priority, and we're eager to turn your experience around.