Terrible
Required to use this app for work. It never works correctly. We have to watch videos and then take a quiz afterwards. We get to the quiz and it stops letting us proceed part way through. We the must watch the entire 15-30 minute video again (there is no fast forward function) to then take the long quiz again only for it to remove all forward or backward or complete buttons on a random quiz question meaning you must start over yet again. These programmers should not be programmers.Developer Response
We sincerely apologize for the frustrating experience you've had with our training management system. At Infinit-I, we strive to provide a seamless and efficient learning experience for all our users, and we're deeply concerned about the technical issues you've encountered. For immediate assistance with your current training needs, please don't hesitate to contact our dedicated support team at 903-792-3866 x300 to report this issue and get this fixed ASAP, where we'll be happy to help you complete your required training and address any concerns you may have.Just loading
You need to fix this app. I have been losing my safety bonus for 2 months because your app isn’t working. It needs to do more than “loading” it used to be a very good app but now it’s costing me moneyDeveloper Response
Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you've experienced with our app and understand your frustration, especially regarding the impact on your safety bonus. At Infinit-I, we are committed to providing reliable and effective training solutions for our clients. We take your concerns seriously and want to assure you that we are actively working to resolve any technical issues. Our team is dedicated to restoring the app's functionality to its previous high standard as quickly as possible. To address your specific situation and provide immediate assistance, we kindly ask that you contact our dedicated support team at 903-792-3866 ext 300. Our support specialists are equipped to help troubleshoot the app, provide workarounds if necessary, and ensure that you can access the training materials you need. We value your business and are committed to resolving this issue to your satisfaction. Thank you for your patience and understanding as we work to improve your experience with our platform. Sincerely, Infinit-I Workforce SolutionsApp won’t open
When I open the app it just says “loading”. I have uninstalled and reinstalled the app only to have the same issue. Please fix the issue.Developer Response
Thank you for bringing this issue to our attention. We apologize for the inconvenience you're experiencing with the app. Here are a few steps you can try to resolve the "loading" issue: - Check your internet connection to ensure it's stable and strong. - Make sure you're using the latest version of the app available in your app store. - Try logging out and logging back into the app. If these steps don't resolve the issue, please don't hesitate to contact our dedicated support team at 903-792-3866 ext 300. Our experts are ready to assist you and ensure you have a smooth experience with our Infinit-I Workforce solutions. We appreciate your patience and are committed to resolving this issue as quickly as possible. Sincerely, Infinit-I Workforce