Funds, bill payments doesnot works
Response from developer
Hello MadiBaig, thank you for bringing this to our attention. We sincerely apologize for the experience you had with us, kindly email us at complaints.Pakistan@sc.com with complete details or you may also contact us at Client Care unit : +92-21-111-002-002 / +92-42-111-002-002, to log concern for investigation. Thank you
5-Star if……
The reason I chose 3 stars instead of 4 is because Dark Mode is a huge deal. Using the app at night is a mission in itself.
Response from developer
Hello, thank you for sharing your kind feeback. We value your feedback. Kindly email us at complaints.Pakistan@sc.com or you may also contact us at Client Care unit : +92-21-111-002-002 / +92-42-111-002-002, to log concern, relevant unit will look into it. Thank you
2 problems with the sc app
2. Huge latency compare to other financial apps at the initial sign in.
Overall experience is just 50 30
Response from developer
Hello Amirjanidegr, kindly follow below steps for deletion of payee / beneficiary. Login Online Banking webpage > transfer > local funds transfer > delete option will appear in front of each beneficiary. Login Online Banking webpage > payments > delete option will appear in front of each payee. Furthermore, we regret for an inconvenience. You may write us at complaints.Pakistan@sc.com or you may also contact us at Client Care unit : +92-21-111-002-002 / +92-42-111-002-002, to log concern, relevant unit will look into it. Thank you
The app is not working on iPhone 6 plus
This is infinite loop and im left without app to use 🙁
Response from developer
Hello Rusted faith, thank you for bringing this to our attention. We sincerely apologies for the experience you had with us, kindly email us at complaints.Pakistan@sc.com or you may also contact us at Client Care unit : +92-21-111-002-002 / +92-42-111-002-002, to log concern for investigation. Thank you
SC Mobile App Review
Response from developer
Hello Wask, We are grateful that you took the time out to leave us a review. Thank You.
review
Response from developer
Hello, We’re really grateful and appreciate that you're taking the time to share your rating with us.
Mirza Erig Jahangir
Response from developer
Hello Erig Jahangir, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
Slow to load, slow to perform
Response from developer
Hello Askarian, thank you for bringing this to our attention. We sincerely apologise for the experience you had with us, kindly email us at complaints.Pakistan@sc.com or you may also contact us at Client Care unit : +92-21-111-002-002 / +92-42-111-002-002, to log concern for investigation. Thank you
Hit or miss app
Response from developer
Hello, regret for an inconvenience caused. Kindly email us at complaints.Pakistan@sc.com along with complete details, or you may also contact us at Client Care unit : +92-21-111-002-002 / +92-42-111-002-002, to log concern for investigation. Furthermore, would like to ifnrom you that error 1001 is general error, which occurs due to caches issue, connectivity issue or if there is any issue at any Bank's end (either at receiver / sender). Moreover, would like to ifnorm you that services were down on 6th July 2024 at 4:30 PM and end after 15 hours on 7th July 2024 at 7:30 AM, if transaction was tried to perform during these hours, then issue would be occurred accordingly
Every day server down
Response from developer
Hi Szahid, please write to us on Facebook at https://www.facebook.com/standardcharteredpk/ or email us at complaints.pakistan@sc.com with error details or you may also contact us at our contact centre 111-002-002, Thank you Have a nice day.
