Kuddl User Reviews

Top reviews

Oops

We really like the app, and the concept behind it. But all the courses are not able to access, we paid for subscription, and all course are saying: “Oops, we are sorry, but we couldn’t load the lessons, please try again. “

All the history gone with this update

My fiance and I were LOVING this app, having weekly in person check ins about our answers etc. we both updated the app yesterday and now all the history is gone. The quizzes, love jars, reflections, convos. We lost everything we’ve been working on. So disappointing

Wonderful app!!

This will definitely build a better relationship in our lives! Valuable life coaching which I very much needed real help in this area. Thank you Kuddl!

App is glitchy, no support

Not only is the app glitchy (my husband and I did the check in twice and it still won't mark it off on the home screen) but customer support is not existent. Tried to fill out customer support ticket several times and from different browsers but after you hit submit it says you have been restricted from the helpdesk page.
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Response from developer

Hey jmmt18, Thanks for reaching out to us and you feedback on the customer support form and the bug. We fixed both problems. If you have any other questions feel free to reach out to admin@kuddl.com. Your Kuddl-Team

Still charged card after canceling within 7 day free trial

I downloaded the app but after reviewing it I decided to cancel my subscription the very next day. When the 7 day free trial ended sure enough they charge my card.

Response from developer

Hey Malmal67, Sorry to hear that there was an issue with the cancellation. Please write to us at admin@kuddl.com so we can refund you immediately. Your Kuddl Team

Helping keep a healthy relationship

My husband and I are using this app to help keep improving on our relationship. So far this app has helped us understand our love languages and to see where the other person is in different parts of our relationship. We’ve only been using the app for a little while but so far we love it.

So far it’s been great

I’ve only been on the app for two days, but so far I learned some about my partner I didn’t know. It’s helping me communicate with him… so far I like it

Response from developer

Hey MistyNeslen, Thanks for sharing your experience with Kuddl. We are happy to hear that you are making time to care for your relationship and that our app could support you in doing that. There are a lot of new updates coming within the next few weeks to provide an even better experience for you and make you and your partner "Kuddl" even more. Your Kuddl Team

My partners app doesn’t work

My partners app, same phone and update goes black when he opens it, unable to do anything in the app. He’s reached out to tech support to fix it but hasn’t heard anything back in days.

Response from developer

Hey Anewfoundjessy, sorry to hear about the trouble your partner is experiencing with our app. I've forwarded your comment directly to our development team to look into this issue right away. In the meantime, could you please reach out to us at admin@kuddl.com so we can do our best to resolve this problem immediately. Thanks for trying out Kuddl and hopefully see you back after the fix. Lots of love, Your Kuddl Team

Sad sad

The little quizzes to compare each other answers are cool. However, we can’t see each other’s answers for the daily kuddl. Whenever we tried to submit a ticket to report the problem, it says the page is restricted for us :/

Response from developer

Hey Zeoncomet, Thank you for taking the time to write a review. We deeply apologize for the bug you are experiencing. I have already forwarded your comment to our product team. It would be amazing if you could write to us at admin@kuddl.com to report the problem to our support team. That way, we can look into your account and resolve the issue immediately. Thanks for using Kuddl. Your Kuddl Team

So far this app is a waste of space on my phone

Why is one of the daily exercises to rate you??? Kind of annoyed also annoyed with the fact that you can’t see your parents answer to quizzes. Isn’t the whole point of this app to help eachother connect?

Response from developer

Hey Dawwggggg, thanks for giving us feedback. We put a task to rate us in the Daily Plan to receive valuable feedback like yours that helps us improve our product. Sorry that this was not a good experience for you. I assume you mean partner instead of parents with your second point. If so you can now see your partners results and also the comparison of both of you. We did a lot of great updates and would love to see you again to check it out. Your Kuddl Team

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