Leave a Review Smart Square Go
Not easy
This format is not user friendly when using on a cell phone. It very hard to read with the tiny dots that are placed on work days or request days. I like the old format better, but they got rid of it so I have no choice but to use it.Great app
Only thing I would suggest is linking to Apple and google calendarsSo Many Glitches
Was late for work the other day because even though I refreshed multiple times; the app never updated my work assignment for the night. This app is so unreliable. There was an obvious problem that employees were being paid less incentive to pick up shifts; and our leaders kept regurgitating the same SmartSquare rhetoric they’d been given by the “experts”. There isn’t anything very “Smart” about this database, period.Show lessApp is okay
The app is okay. Super handy for the functions that I can access, however it’s very inconvenient that I can’t access any of my manager functions through the app. I would use the app a lot more if I could use scheduler and view staffing reports as I do online everyday.Smart square funtionality
Smart square works well and can be user friendly.. but, it would be nice if it would automatically tally the number of RN/RTs in the scheduler so a total number of staff can be counted when preparing a scheduleDeveloper Response
Thank you so much for taking the time to share your feedback! We’re glad to hear that you find Smart Square user-friendly and we truly appreciate your suggestion about an automatic tally feature. Currently, the scheduler you mentioned is a feature available only on our web-based platform, and not directly within the Smart Square Go app, but we understand how that improvement could make the scheduler an even better tool regardless. And while there are several existing options on scheduler to help make sure the right number of staff get scheduled each day, we're always open to additional options that provide value for our users. We’ll certainly pass the suggestion along and keep your idea in mind as we continue to improve our products. If you have any more suggestions or need assistance, please don’t hesitate to reach out! - JoshLogin
Please add a Face ID optionDeveloper Response
Thank you for your feedback and suggestion! We completely understand the importance of having a Face ID option and It’s currently at the top of our development priority list. We are planning to have a dedicated team working on that very feature for release in 2025. We sincerely appreciate your patience as we work to enhance our app. If you have any other suggestions or questions, please feel free to reach out! Thanks again - JoshDCH Lab
Hello I’m Carolyn, I just wanted to say I love this app smart Square; helps me when am off work to put in Days when I want to work to help others that may call in sick at work or just feel they need a payed vacation: I can let my manager know that I will work for them by putting a day in the Smart Square on the calendar also I can view my days and vacation days that I put in. That’s been approved by management, I love love this app:
Thank You againShow lessDeveloper Response
Hi Carolyn, thank you so much for your wonderful review! We’re thrilled to hear that Smart Square is helping you manage your schedule and support your team. It’s great to know you love the app and find it useful for tracking your work and vacation days. If you ever have any suggestions or new features you’d like to see, feel free to share! We’re always here to help. Thanks again for your support! -Josh👎🏻
Do not enjoy using this app. Prefer to schedule myself on paper the way we used to.Developer Response
Thank you for your feedback! We understand that transitioning from paper scheduling to our app can be challenging. This decision was made by your hospital, and we know it wasn’t taken lightly. Our hope is that, over time, Smart Square will enhance organizational transparency and improve efficiencies for all staff. We appreciate your patience during this adjustment period, and we’re here to help with any questions or concerns!Cannot accept shift swaps in app
Idk why but any time I try to press ‘accept’ my keyboard won’t go down and let me press the button. Very annoying cause I have to do it on the websiteDeveloper Response
Thank you for bringing this to our attention! We’re sorry to hear about the keyboard issue when trying to press ‘accept.’ While we don’t have a fix in the pipeline at the moment, we appreciate your feedback and will keep this on our radar for future updates. Thanks for your understanding! JoshTerrible
Literally never works on days scheduling period is open.Developer Response
Thank you for your feedback! We're sorry to hear you're having trouble with the scheduling feature. Please open a ticket with your system administrator so they can perform initial troubleshooting and assess others who might be impacted within your organization before partnering with our support team. Including details about your device will help them assist you more effectively. We appreciate your understanding and thank you again for reaching out! Josh