Leave a Review HFXGO Transit Passes
It was going so well
It was working as expected, for 2 days. Now it does accept my credit card no matter how much I try :/Thyoofdude
Credit only
Useless if you only have debit. Hopefully this will change.-----~~Jo jo_____~~~
Can’t Use :/
Doesn’t accept my Mastercard Debit. What a bummer.Eringaly
Embarrassingly terrible design
Halifax has no excuse for how terrible this app is. It would be simple to get support from other cities with mobile fare apps, but instead they’ve designed the worst app I have ever seen, and the functionality is abysmal. Absolutely atrocious. The app does not accept BMO cards, and after speaking with customer service, I learned they “have no solution for this problem at this time” and “the app just doesn’t like BMO”. Today, they failed to accept a Scotiabank card too—in Nova Scotia! In 2024, you only need to be compatible with wallet to solve payment functionality problems. There are endless resources to fix this. They haven’t done their due diligence to get white listed by banks, either. A total embarrassment for Nova Scotians and the city of Halifax.Show lessAraskadarifax
Terrible tech support
I bought 20 bus passes on the app, got to use one and have been locked out of my account for weeks now. My email is hooked up to the account I can follow the trail through gmail. But if you forget your password forget about it. You will never get an email to reset your password ever. I’ve tried to reset my password 30 plus times now over the past week, still no email to change. FIGURE IT OUT.Show lessMali_X
Glitchy
It was working well till it didn’t. I can no longer access my funds or purchase a ticket. I had $8 added to my funds which is probably lost and I am never getting that back. Highly disappointed at how poorly the app is designed. If I cannot purchase a simple ticket using an app then that app no longer serves its purpose.Show lessArab Mahmud
It works, until it doesn't
It works. However, if you need to reset your password, forget it. It never sends you the link to recover it.HFXGO user
Doesn’t help with bus schedules
Can’t even tell me if a bus is running late or early how can google maps perform “better” then our own city appHfxappsucks
Saved credit cards
Was working well, until May 6, then it no longer will save my card, no matter how many times I tryStarfoxhunter
Kicked my card off
The app kicked my saved card off even though I was still signed into my account and I’ve had that card saved since I got the app back when it first came out. I missed my bus trying to re enter my card information 🙃kylieiswritingareveiw
