Not mobile friendly
Response from developer
Heather, thank you for your feedback! We're sorry to hear about your experience with the app. Our team will look into the issues you are experiencing with SMS notifications issue to improve functionality. We're glad the website works well for you and appreciate your input, as it helps us to us make improvements!
Stop
Also the search function is just terrible.
Response from developer
Hello there, thank you for your feedback! We understand that being signed out every 30 days can be frustrating, and we’re sorry for the inconvenience. This feature is in place for your security and helps protect your account and information. We also appreciate your note about the search function and will share it with our team as we work on improvements. If you have any other suggestions, please let us know.
Amazing business, app needs work
Response from developer
Thank you for your feedback! We're glad you're finding value in the platform. We understand the concerns about the app's speed and appreciate your tip about using the website for browsing. We're always working to improve. Thanks again for sharing your thoughts!
DO NOT BY ANYTHING FROM THIS SITE!
I put up with the outrageous shipping costs and late shipments because I was still able to flip some of the stuff I purchased and make a small profit.
The locations are franchises and most of the owners have little or not interest in treating buyers with anything but contempt. Most of them are realestate agents that want to get a listing so the offer to clear a house out after someone has past or moved to a home. Most have little experience running sales and really don’t care about the buyers. They are just a means to an end for them.
Several times I was threatened with being kicked off their site because I didn’t pay a shipping invoice 1 day after I received it. Even though it would take a week, two weeks, a month or more for the franchise owner to send you one. When you get the shipping invoice be prepared to pay 3-5 times what it would normally cost to ship.
I asked several of them if I could by my own shipping labels, asked if I could arrange my own shipping. The answer was always no read our terms “ you loathsome buyer”.
Look at some of there terms, they use very hostile language at buyers before you purchase one item.
Like I said in the opening, I put up with the abuse for several years because I was able to eeek out a small profit. But their fees and outrageous shipping costs have forced me to take my business elsewhere where they actually respect the people that keep their lights on.
If you do shop here you have been warned by someone with a lot of experience with this site.
Response from developer
Thank you for taking the time to share your experience with us. We truly value feedback from our long-time buyers, and we’re sorry to hear that your recent interactions haven’t met your expectations. We appreciate your loyalty and understand your frustrations regarding shipping costs and communication with our franchise owners. It’s important to us that all buyers feel respected and valued, and we’re disappointed to learn that this hasn’t been your experience. Your insights about shipping options and our terms are crucial, and we will definitely take them into consideration as we strive to improve our service. We’re committed to ensuring that all of our buyers have a positive experience and appreciate your perspective as an experienced user. If you’d like to discuss this further or provide more specific details, please don’t hesitate to reach out directly. We’d love the opportunity to address your concerns. Thank you again for your feedback, and we wish you the best in your future endeavors.
Please fix it!
Response from developer
We're sorry to hear about your experience. Please provide more details by emailing us at CTBidsHelp@caringtransitions.com so we can address your concerns more effectively. Thank you.
SO ANNOYING!
Response from developer
Thank you for your continued support! We are always working to improve our site and app to ensure you have the best experience. If you'd like to provide additional feedback, please let us know at CTBidsHelp@caringtransitions.com.
I love it and it’s Almost Perfect
it needs the ability or link to see the rest of a collection.
For example,
If a item was suggested from a different lot,
One should be able to follow a link to that item then the entire collection.
Response from developer
Thank you so much for the the suggestion and support!
Barely functions
Response from developer
Thank you bringing this to our attention. Please reach out to us at CTBidsHelp@caringtransitions.com so we can work to resolve this with you.
Horrible
Customer support gives advice that the actual local field managers denies is true. Also experienced trying to communicate about issues through customer support but the local people have denied receiving the information about any request from me. And after spending thousands of dollars on these auctions I receive notices that they will suspend my account.
Pretty disgusted!
Response from developer
Sorry you have had this experience. We will look into your concern. If you could provide further information to CTBidsHelp@caringtransitions.com so we can address your concerns more directly. Thank you.
App is very buggy now
Response from developer
When an item shows that there is less than a minute to bid, you can still place a bid. Doing so will add extra time when bids are placed near the time that the sale begins to close to allow all bidders the same chance to win the item. It is like a live auction where an auctioneer asks “are there any more bids?”. When there is 3 minutes or less on the clock an bid is placed, time will be added, up until you see ‘soft close in progress’.
