CTBIDS User Reviews

CARING TRANSITIONS inc

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Buyer Beware On Rare Coins

Please be aware if you buy rare coins at auction here, they do not disclose if the coins were cleaned. I got burned on several during a recent auction, and the coins are practically worthless—I lost almost $2500. Even if you have a keen eye, it’s hard to tell from the listings and these folks aren’t numismatic professionals so they don’t know.

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oaklawnrecords

7 months ago

Response from developer

Hello. Would you mind emailing us at CTBIDSHelp@caringtransitions.com to provide us with further information on who you spoke to ? Thank you.

Def. Needs improvement.

It glitches a lot . A set up like the the liveauctioneers app would be great.

TeaLatteLove

7 months ago

Response from developer

Thank you for taking the time to provide feedback. If there are any specific concerns or recommendations you'd like to provide, please let us know at CTBidsHelp@caringtransitions.com.

Payment method

I try to add my PayPal and it keeps saying information I put down is incorrect, so I try to change my password and it says my email does not have a PayPal, help please

Uhhh duhhh

7 months ago

Response from developer

Thank you bringing this to our attention. Please reach out to us at CTBidsHelp@caringtransitions.com so we can work to resolve this with you.

Will stay on the web browser

Downloaded the app and signed in. Clicked button on the bottom for the watchlist since usually there. Unlike the browser it doesn’t show which watched items I’m winning or losing.

I want to see that on the watchlist since I’m usually watching extra items I’ll only bid on if I win something else.

Rich56789

8 months ago

Response from developer

Hello, thank you for taking your time to leave a review. The "favorites" tab on the app functions the same as the watchlist items on a browser. We apologize for any confusion and will work to provide clarity on this subject moving forward.

Not Nearly as Functional as the Actual Website

Clunky to navigate when bidding on the app. The website works more seamlessly.

Ka-Poww!

8 months ago

Response from developer

We're always working hard to improve the app. Thanks for your download and feedback.

Not listening to reviews

It would be nice if the developers actually read the reviews and used that info to improve the app. There was an update 2 days ago, and what users complain about most, and have for MONTHS, was not addressed.
You say your app is user friendly, but when you click back after looking at an item, it takes you back to the top of the search. You’ve lost your spot. This is something that should have been fixed a long time ago, and never has been addressed. Why?

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Dopeymouse05

8 months ago

Response from developer

We are taking all input into consideration and appreciate your time to share your concerns. Your experience in navigating the app has been documented. We will be sure to communicate updates to CTBids users as we work to enhance and improve.

Dave henley

I have spent maybe 1500$ I’m having bids retracted in the middle of sales because I guess I ask questions and want answers I don’t like how they are doing business. I heard from a good from about this website and have entrusted them and I feel like this is unfair treatments.

Alex2207?

10 months ago

Response from developer

Dave, we apologize for any inconvenience you've experienced and appreciate your feedback. To best address your concerns, we suggest contacting the local owner, as each office is independently owned and operated.

Useless

Doesn’t give you the sign in options of the web, i.e. sign in with your Apple or Google account. Can’t use the app if I can’t sign into my account. How did this get missed in beta?

Edit-

The sign in has been fixed. The app still requires me to go through three levels of menu to get to my favorite locations. I wish the devs would go look at the eBay or Etsy apps and take inspiration accordingly.

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Nohelmet

a year ago

Response from developer

Thank you for your feedback. We apologize for any inconvenience you experienced. We're pleased to inform you that we have resolved the issue, and you should now have access to sign in with your Apple or Google account.

Not very user friendly

I was excited to have access to local online auctions. I downloaded the app and started looking at all the goods but the app keeps locking up on me. I can’t get back to the home page or favorites or anything. If it isn’t locking up then it’s making me relog in even though I selected keep logged in. I’m thinking I may just have to delete. If I can’t use the app well then I can’t buy things.

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Windredone

a year ago

Response from developer

We apologize for the inconvenience you've experienced with our app, and we appreciate you bringing this to our attention. Our team is committed to providing a seamless and enjoyable user experience. Thank you for being so patient, we value your feedback as we work to enhance the functionality of our app.

Poorly coded and very sluggish

Was hoping this would be an improvement on this company’s website but the app is a fairly poor experience, especially when creating a profile. It won’t let you enter in a phone number without verification but the verification doesn’t work. Obviously released without proper testing, this app is a big disappointment for Caring Transition customer
S…

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Wary and aware