Not sure what the other.....
reviews are complaining about. Support answered me within hours. You can pay the $ and try the Money Connect feature. You have 30 days to request a full refund if it does not work or you do not like it. Its on their site under FAQ's. So far Quicken hasn't been able to fix my issue going on 5 weeks. I have had Quicken since the DOS days and updated with each version. Since being sold every year I have issues connecting to my bank after they do an update. So far this had been a great alternative.Forget about customer service
This could be a great piece of software, but it has some glaring deficiencies that may or may not be able to be addressed by customer support. One will never know because customer support is so elusive. Good luck getting any support for this product; it is non-existent. Also, the price is misleading as it is NOT a one-time thing. Stay away from this product.Better Than Most But Still Lacking
This is better than most as far as tracking all in one place. Compared to Quicken Simplifi, this lets you budget accurately on In vs Out. However, when you budget, you cant set something that happens every couple of months, say, like mint mobile. Also, the biggest complaint being that, if this is a full trial and I can not try the money connect feature, then what is the point? 60.00 to try out a feature that might not deliver. You guys at moneyspire are high on something. Which is probably why you are ranked super low. Also, the UI/UX needs serious work.