I installed the app to try the free 3 day trial. On the third day, I tried to cancel and there is no option to cancel anywhere. There is an option to renew my subscription, but no option to cancel the trial. Reporting this to my bank and to Apple!!!
Developer Response
We are sorry to hear about your experience with our app. Can you tell us what should be improved to give you a better premium version? We are looking forward to hearing from you at feedback@begamob.com. Also, you can cancel your subscription through your Apple settings. Here's how: Go to Settings > [your name] > Subscriptions, then select the subscription you want to manage. Hope this helps!
I tried it and I love it because it’s so easy to use and handy to keep track of everything that’s going on with your body
Developer Response
Thank you for your enthusiastic feedback! We're thrilled to hear that you're enjoying the app and finding it so beneficial for tracking your heart rate, stress levels, and HRV. We appreciate your support! If you're finding the app helpful, we'd love it if you could share it with your friends and family so they can experience the benefits too. Thanks again for using our app! If you have any recommendation or feedback for our app, don't hesitate to send us an email at feedback@begamob.com 🌟
Doesn’t take blood pressure
Developer Response
We sincerely apologize for the negative experience you had with our app. There may have been a mistake, as we do not provide any ads claiming that our app can measure blood pressure. To clarify, our application offers features to record and analyze your blood pressure data. If you have any further concerns or questions, please contact our support team at feedback@begamob.com. Thank you for your understanding.
Ads show again and again that the app works to take blood pressure. It even goes so far as to show people throwing away their blood pressure machine. Then you find out that the truth is that you need take your blood pressure elsewhere and then it gives you a platform to log it in manually. What a complete scam this is. I hope Apple has the good sense to remove this trash from their App Store.
Developer Response
We sincerely apologize for the negative experience you had with our app. There may have been a mistake, as we do not provide any ads claiming that our app can measure blood pressure. To clarify, our application offers features to record and analyze your blood pressure data. If you have any further concerns or questions, please contact our support team at feedback@begamob.com. Thank you for your understanding.It’s a great app I love it cause when I go to doctor appointment I have a record to show him it helpful help me maintain my reading thanks
Developer Response
Thank you so much for your kind words! We're thrilled to hear that our app has been helpful for your doctor appointments and maintaining your readings. We hope you continue to support and enjoy using the app! We're here to ensure our app fit your requirements and help you keep track of your health at feedback@begamob.com. Thanks again!I can believe they allow this type of apps in here they are a scam!
Developer Response
We sincerely apologize for your experience. Our application uses PPG technology to measure users' heartbeat, which has been proven to be accurate by many researchers. You can read Yang, Y.-C. and Wu, A.-Y., 2024. Quality-Aware Signal Processing Mechanism of PPG Signal for Long-Term Heart Rate Monitoring. Sensors, 24(12), p.3901. Available at: [https://www.mdpi.com/2227-9032/10/3/547](https://www.mdpi.com/2227-9032/10/3/547) for more information. We're here to ensure you have a seamless experience, so please don't hesitate to contact us at feedback@begamob.com. Thank you!There is no way to cancel this subscription. I need my subscription canceled immediately App does not provide a way to cancel nor is there a customer service phone number.
Developer Response
We are sorry to hear about your experience with our app. Can you tell us what should be improved to give you a better premium version? We are looking forward to hearing from you at feedback@begamob.com. Also, you can cancel your subscription through your Apple settings. Here's how: Go to Settings > [your name] > Subscriptions, then select the subscription you want to manage. Hope this helps!I love this app! Its got everything I need to keep track of my heart rate, my stress levels, and what I really love about this app is it tells me what age my heart is after answering a few questions. Additionally, Ever since Ive been meditating and doing Dr.Joe Dispenza’s work and the Heartmathe institu my HRV has become extremely important to me and this app gives me (and you) the HRV numbers without having to purchase any additional HRV device, ( which are not cheap) saving me money in the long run, which I love!
Kudos to the developers, Bravo! Bravo!
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Developer Response
Thank you for your enthusiastic feedback! We're thrilled to hear that you're enjoying the app and finding it so beneficial for tracking your heart rate, stress levels, and HRV. We appreciate your support! If you're finding the app helpful, we'd love it if you could share it with your friends and family so they can experience the benefits too. Thanks again for using our app! If you have any recommendation or feedback for our app, don't hesitate to send us an email at feedback@begamob.com 🌟Checked my heart rate 3 times with this compared to doing it myself and it has my bpm 10 less than what I’m getting myself
Developer Response
Dear user,
Thank you for using our app and giving us comment about the difference in results. It sounds like you're comparing the heart rate readings from the app to manually taking your heart rate. The app likely uses PPG (photoplethysmography) technology to measure your heart rate. PPG works by shining light into the skin and measuring the amount of light that is absorbed or reflected by the blood vessels. This technology is commonly used in wearable devices and smartphone apps. However, variations in readings can occur due to factors like movement, skin tone, and the fit of the device. It's essential to ensure the device is snugly positioned and avoid excessive movement during measurements for the most accurate results. If you have any other feedback, please send it to feedback@begamob.com, we are looking forward to hear from you! Thank youTrying this app but decided to cancel the subscription. Spent an hour unable to find a way to cancel the subscriptions please help
Developer Response
We are sorry to hear about your experience with our app. Can you tell us what should be improved to give you a better premium version? We are looking forward to hearing from you at feedback@begamob.com.
Also, you can cancel your subscription through your Apple settings. Here's how: Go to Settings > [your name] > Subscriptions, then select the subscription you want to manage. Hope this helps!
Senior Chief Lou
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