Waste of app
Response from developer
Hello! We always strive to provide the best possible service to our users. As for the misidentification of the plant, we will look into this issue and work to improve our algorithm. We would appreciate more details on the plants that were misidentified and we kindly ask you to contact our support team at support@aiby.com.
Review
Response from developer
Hello! We're sorry to hear you're having difficulties with the app. Could you share more about the issues you're facing at support@aiby.com so we can assist?
Shameful
Response from developer
Hello! Thank you for your review. Our app clearly displays all subscription-related information when offering subscriptions, including free trial duration and the price/length of auto-renewable subscription that follows free trial. Our customers are advised about subscription conditions beforehand with full transparency. Our app does not start any subscription without user's approval - it is impossible to start a subscription without the user's confirmation. We would like the opportunity to investigate your feedback further. We kindly ask you to contact our support team at support@aiby.com so that we can look into the matter.
Free trial is NOT free
Response from developer
Hello! Thank you for your review. Our customers are advised about subscription conditions beforehand with full transparency. Please note that we offer several subscription plans, and not all of them come with a free trial. It's possible that you may have selected the plan that doesn't provide a free trial. We would like the opportunity to investigate your feedback further. We kindly ask you to contact our support team at support@aiby.com so that we can look into the matter
This app on google
Response from developer
Hello! We offer a free version of our app with certain limitations. We also offer a free trial without any limitations before committing to payment. Just drop us an email at support@aiby.com if you require any assistance. We will be happy to help.
Doesn’t work - don’t waste your money
1. Not watering the plant enough
2. Watering the plant too much
3. Watering the plan irregularly.
The app could not be less helpful if they tried.
Response from developer
Hello! We're sorry to hear about your experience. Could you please provide more details to our support team at support@aiby.com? We'll investigate this.
Make UP Your Mind
Response from developer
Hello! We always aim to offer the best service to our users. We apologize for the confusion regarding the watering of your Orchid. We will investigate this issue and work to improve our algorithm. We would appreciate more details about this issue, please contact our support team at support@aiby.com.
Cannot identify plant!
Response from developer
Hello! We always strive to provide the best possible service to our users. As for the misidentification of the plant, we will look into this issue and work to improve our algorithm. We would appreciate more details on the plants that were misidentified and we kindly ask you to contact our support team at support@aiby.com.
Don’t subscribe
Response from developer
Hello! We're sorry to hear about your experience with our app. Our goal is to provide accurate and helpful information to our users, and we apologize if the results you received were inconsistent or unhelpful. We strive to continuously improve our app's functionality and accuracy, and we appreciate your feedback in helping us identify areas for improvement. If you have any further questions or concerns, please feel free to reach out to our support team at support@aiby.com
