Plant Guru User Reviews

Plant Guru - Plant Care Guide

AIBY Incorporated

Education

Lifestyle

Reviews Summary

Positive highlights

🌱

This app hasIdentifies common plants accurately

🔍

This app hasHelps recognize weeds in the garden

💧

This app hasProvides watering recommendations

🌞

This app hasAdvises on sun exposure needs

🏥

This app hasDiagnoses plant health issues

💸

This app hasTracks plant care expenses

🔔

This app hasSends timely care reminders

Negative highlights

❌

This app hasInaccurate plant identification

❌

This app hasIncorrect diagnosis of plant issues

💰

This app hasHidden subscription fees

🚫

This app hasDifficult to cancel subscription

🤔

This app hasConfusing and overwhelming for beginners

🚫

This app hasLack of useful information for specific plant problems

Top reviews

Most RecentHighest RatedLowest Rated

My thumb went green!

I'm not exactly Martha Stewart when it comes to plants, but this app makes me feel like a pro. It identified this mysterious fern I picked up – turns out it's a sword fern or nephrolepis exaltata (sounds fancy), who would've guessed? The watering reminders are a lifesaver, and the best part? My daughter is now a mini botanist in the making. Our walks turned into impromptu plant lessons, and she's obsessed. PlantGuru, you're turning us into a family of plant enthusiasts!

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Cheakaaaa

7 months ago

Plants

Horrible
I thought you can take a picture and it will tell you what you need to do

Costa mamma

7 months ago

Response from developer

Hi there! Based on your review, unfortunately, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at support@aiby.com so that we can look into it immediately and do our best to get it resolved

Unethical practices-a warning

This app, although it claims to be ‘free’ with ‘in app’ purchases… charged my card as soon as I opened it. In did NOT intend to subscribe for a 39.99/year membership! I did NOT say ‘OK’ to the charge… I shut down my device. But when I powered it up again, it had charged me anyway. I’ve cancelled the ‘subscription’… but apparently it is for a year. I’ve contacted my bank to not authorize the charge. It is very annoying.

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gyped-consumer

7 months ago

Response from developer

Hello! We take user concerns seriously, and we want to assure you that it is impossible for our app to charge a user without their explicit confirmation. Apple's secure payment system requires user authorization for any financial transactions related to the app. You can reach out to our support team at support@aiby.com

Improving my knowledge of plants

This app is GREAT 👍 I have learnt so much highly suggest knowledge seekers for plants P.S when you open the app it will ask for you to give them money just press on the top left

**********56

7 months ago

I have zero tolerance for apps that demand a review

I downloaded this. Within less than 3 minutes of use and trying to figure it out, it interrupts my VERY FIRST search where I am trying to diagnose the yellow leaves in my African Violet with an insistent demand for a review! Forget it. So far I have learned nothing about my violet’s problem and wasted far more time than I have been able to spend in the app writing this review. I will be deleting it promptly!

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Silkytooshoes

7 months ago

Response from developer

Hello! Thank you for your review! We understand your concern about being asked to review the app after only a short time, but we appreciate your feedback. If you do decide to give our app a try and have any further comments or concerns, please don't hesitate to let us know at support@aiby.com.

Love

This is so helpful. Thanks

Granny Sara

8 months ago

Ripoff

It says 3 days trial but charges you $16.98 instantly

Jays 1234

8 months ago

Response from developer

Hello! Thank you for your review. Our customers are advised about subscription conditions beforehand with full transparency. Please note that we offer several subscription plans, and not all of them come with a free trial. It's possible that you may have selected the plan that doesn't provide a free trial. We would like the opportunity to investigate your feedback further. We kindly ask you to contact our support team at support@aiby.com so that we can look into the matter

Plant Guru review

I just purchased this app and am extremely disappointed in it. It identified a bush for me and told me it was perfectly healthy although the photo I took for it showed the leaf discolored and curled. The reason I purchased the app was to identify the problem.

frazzledmarilyn

8 months ago

Response from developer

Hello! We always strive to provide the best possible service to our users. As for the misidentification of the plant, we will look into this issue and work to improve our algorithm. We would appreciate more details on the plants that were misidentified or misdiagnosed and we kindly ask you to contact our support team at support@aiby.com.

Hidden Fees

If you subscribe to this app, please know upfront that there is a charge for it. There is no mention of this charge until after you have subscribed. Very deceptive business practice!!!

Ronskers1

8 months ago

Response from developer

Hello! We offer a free version of our app with certain limitations. We also offer a free trial without any limitations before committing to payment. Just drop us an email at support@aiby.com if you require any assistance. We will be happy to help.

Awful plant app

I paid the yearly fee to try this app. This app is awful. It did not have my drift roses (or knockout roses) and I did enter it by their scientific name. These are very common in SE US. I also took a picture 10 times of my roses with a white powdery residue - it kept saying that no plant was present. After spending an hour with this app, I googled white powdery residue on roses to find out it was a fungus and it told how to take care of it in seconds - not an hour with no results. As to how much to water and how to care for a plant, that is easy to google as well. It is not worth $35 to have an app tell me how much water to give to a plant. I am very disappointed and I hope I save someone else the $35.

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Snookie10

8 months ago

Response from developer

Hello! We're truly sorry to hear about your experience. We apologize for the inconvenience and would love to resolve these issues. Could you please contact us at support@aiby.com with more details?