Plant Guru User Reviews

Plant Guru - Plant Care Guide

AIBY Incorporated

Education

Lifestyle

Reviews Summary

Positive highlights

🌱

This app hasIdentifies common plants accurately

🔍

This app hasHelps recognize weeds in the garden

💧

This app hasProvides watering recommendations

🌞

This app hasAdvises on sun exposure needs

🏥

This app hasDiagnoses plant health issues

💸

This app hasTracks plant care expenses

🔔

This app hasSends timely care reminders

Negative highlights

❌

This app hasInaccurate plant identification

❌

This app hasIncorrect diagnosis of plant issues

💰

This app hasHidden subscription fees

🚫

This app hasDifficult to cancel subscription

🤔

This app hasConfusing and overwhelming for beginners

🚫

This app hasLack of useful information for specific plant problems

Top reviews

Most RecentHighest RatedLowest Rated

Needed an app to work out why not growing

This App said it would tell me why my plants are not growing and give me tips for them to grow.
Problem 1 can’t see my plants when I take photo.
Problem 2 health check you have to then try and take another photo after I’d took a photo of a healthy plant I tried health check but wouldn’t take photo.
Glad it was free trial as more expensive by over £10 a year than any other app.

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Nerves1981

7 months ago

Response from developer

Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at support@aiby.com so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.

Junk

I had it for ten minutes. I showed it a photo of an apple tree that had the end of a branch that was dying and only affecting a couple of branches out of many. It’s happening on two apple trees and no other fruit trees that get watered the same this year as last and the temperatures have been in the 60’s and 70’s. The app said not enough water or it’s to hot. When the app asked if they were correct with the diagnosis I said no. They asked me for more information and I wrote it out but app would not let me view the send button.

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Dragontamez

7 months ago

Response from developer

Took picture

Plant identification is wrong. My plant looks nothing like this.

Longshot5977

7 months ago

Anton

I have so many plants that i often forget about when it’s time to water, rotate, or fertilize them… I used to write these things down in my notebook, but this is just too overwhelming and didn’t help me at all. I thought i was the worst plant mom until this app came into my life. This is perfect for busy people like me because it reminds you about watering, misting, rotating, etc with a notification! Love it.

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Анна2075

7 months ago

DO NOT DOWNLOAD!!!!

This app does not let you cancel your subscription and continues charging you every three days! There is no way to cancel it through the app or their website, they direct you to Apple, who does not cancel it or give you a refund. Currently appealing with apple.

andrewkaltman

7 months ago

Response from developer

Hello! We apologize for any confusion you may have experienced while trying to cancel your subscription. To cancel, simply go to the "Subscriptions" section of your device settings and select our app from the list. From there, you can easily cancel your subscription. Please check Apple Support page for details: https://support.apple.com/en-us/HT202039. If you have any trouble, please don't hesitate to reach out to our support team at support@aiby.com and we'll be happy to assist you further.

Learning!!

I’m not a tech expert and 84 years old so I have made a lot of goofy mistakes. But finally getting it going and it is wonderful. In addition I have never planted flowers until now. So the information has been great. It tells me where to plant- how much H2O. It suggests if the plant is healthy - what problems it has - how to fix it- and keeps a log for each plant type.

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S Raker

7 months ago

Wrong plant detection

This app could not even detect a peace lily or snail vine, among 5 other of my plants!!

xhcduhcfu

7 months ago

Response from developer

Hello! We always strive to provide the best possible service to our users. As for the misidentification of the plant, we will look into this issue and work to improve our algorithm. We would appreciate more details on the plants that were misidentified and we kindly ask you to contact our support team at support@aiby.com.

Not sure yet!

Not sure if I like the app yet!

Petndaflesh

7 months ago

Response from developer

Hello! Thank you for your review. We would be grateful if you could give us more detailed feedback on our app, as your opinion matters to us. If you have any suggestions, please send them to support@aiby.com

Not worth any money

When an app cannot recognize a plant as commonly used as PUMPKINS. It is not worth paying for. Your app told me my pumpkins were One of Three flowers that grow on trees. Useless and a total waste of time.

The Angel & The Devil

7 months ago

Response from developer

Sad plant

My plant needs help this site said it was fine - not happy.
Need help.

No helpful info

7 months ago

Response from developer

Hello! We're sorry to hear that you're not satisfied with our app. The process of diagnosing plant issues can be complex, as there are many factors involved and we offer the option to consult with plant specialists for a more accurate diagnosis. This allows you to receive personalized recommendations based on the specific symptoms and conditions of your plant.