Love
Not having any App Support available…
I trust my subscription will be extended to cover the lack of use.
Otherwise, this is a fantastic collection of exercises with a fabulous assortment of instructors and I find it especially useful as I own a Studio Reformer. Moreover, when I travel, which is less often since Covid, it is a blessing to be able to take a mat and enjoy a workout away from home and anywhere in the world.
It helped me to lose weight, shape my body,and overall feel healthier.
Great content but hard to navigate and find what I want
Response from developer
Thank you so much for your review and excellent suggestions. We have passed these on to our development team. Please email us at support@pilatesanytime.com if we can help you find classes.
Best Pilates App
It’s worth every penny!
Response from developer
Thank you so much for this wonderful review. We are so happy to hear you love our offerings!
App fails to open
Lots of choices
Response from developer
Hi! I'm sorry this feature isn't available on our app, but I just wanted to make sure you knew that you *can* re-order your playlists from our website. Any app customer also has access via our website.
No customer support
Response from developer
We have been in business for over 13 years and pride ourselves on our excellent customer support. I'm very sorry you have somehow not been able to reach us, but please know when you email us at support@pilatesanytime.com or use our Contact Us form on our website we WILL create a support ticket and do everything in our power to help you solve your issue. Please email us at support@pilatesanytime.com so we can help.
Great workouts, so so on the app.
Response from developer
Hi there, thank you for leaving your review - we really appreciate it. We do have some good filters to find what you are looking for. If you need assistance finding content, please shoot us an email at support@pilatesanytime.com so that we can troubleshoot.
Inexplicably missing in features
That part is really good and well worth the subscription cost.
The app itself, however, for some inexplicable reason, has bugs and is missing critical features that make it frustrating to use.
For starters, videos that have been watched in full should be automatically marked with an “eye” icon, so the user can easily identify those videos they have watched. This worked for a while, and it is not working anymore.
It is not possible to write notes in the app - why not!?? It is a lot of hassle to have to go to the web app, find the class, and write notes there, when I have it open right there in the app!
It is also not possible to modify the custom playlists in the app. Another incredibly shortsighted omission.
I very much doubt that most users lug their computer around to watch the videos in their computer, when they can simply open the app and use their phone or tablet to watch the class. So doesn’t it make more sense to be able to rate, comment, keep track of, and categorize the lessons by playlist in the app?
What am I missing here?
Not having the features that are available in the web application within the mobile app is just sloppy, lazy programming.
Response from developer
Thank you so much for the thoughtful feedback! I'm so sorry that the viewed eyeballs are not working correctly for you. I have just tested and they are working generally, so I hope we can solve this issue for you. Please reach out to support@pilatesanytime.com and we'd be more than happy to figure out how to get that feature working correctly for you. We understand that there are some features only available on the website and it is our goal to continue adding functionality to the iOS app. However, I want to make sure you are aware that you can rate, and comment on classes in the app. You can also add classes to your Favorites and Queue playlists. Additionally, you can also access your custom playlists (but not yet add videos to those playlists) in the app.