Leave a Review Rock ID
Couldn’t find a rock it could identify
Tried several samples in raw, cracked, and polished form and all identifications were wildly off. E.g. an open and clear piece of gneiss with pink, black and quartz clearly exposed was identified as a piece of ceramic tile - literally a piece of white ceramic tile.
The similarly named Rock Identifier has about a 70% success rate for me.Show lessDeveloper Response
Hello! We always strive to provide the best possible service to our users. As for the misidentification of the rocks, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.Will charge you no matter what
Used the free 3 day trial. Cancelled the subscription same day. They continued to charge me for weeks after that.Developer Response
Hello! Thank you for taking the time to leave us a review. Our app clearly displays all subscription-related information when offering subscriptions. Our customers are advised about subscription conditions beforehand with full transparency. If you canceled the subscription at least 24 hours before the end of the current period, then your account should not have been charged for renewal. Kindly note that only active subscriptions can be automatically renewed. Please contact our customer support at support@aiby.com so that we could look into the matter. Our support team will be able to assist you better.Not Accurate at all
Tried it on several rocks and it wasn’t even closeDeveloper Response
Hello! We always strive to provide the best possible service to our users. As for the misidentification of the rocks, we will look into this issue and work to improve our algorithm. We would appreciate more details on the rocks that were misidentified and we kindly ask you to contact our support team at support@aiby.com.