Pixpic User Reviews

Shenzhen Wondershare Software Co., Ltd

Top reviews

Most RecentHighest RatedLowest Rated

Waste of Time and $

Saw this on Twitter (X) and thought it would be cool. Its not clear upfront that this is a one-shot deal. I was playing around with it and uploaded my photos to generate a headshot, but not my best photos thinking I could do this process many times since I paid for the subscription. AI headshot came out wonky (large forehead) but all I can do is generate more AI headshots off of the original pictures I uploaded. So I just get more of the same result. You can delete your data and start over but they are upfront you will have to pay again. Feedback submitted to their customer support went unanswered. Save your time and money and just use your phone and a free editor to touch-up.

Show less

jfcazana

10 months ago

Response from developer

We apologize for the unpleasant experience you've had. Could you please email our support team via customer_service@wondershare.com and then let us know the ticket number? We will forward your case to our priority escalation team for prompt attention. Awaiting your response.

Terrible App - Wants your Money not to Do what it says

More interested in taking your money instead of delivering any value. Of which is way over priced

MySunSeeker

10 months ago

Response from developer

We apologize that our app didn't satisfy your expectations. Your review is very concerning to us. Our existing pricing plan reflects the best value we can provide without compromising the quality of our product and service. We truly believe our product offers great value for your investment. :) Regarding your concern, we would appreciate it if you would contact our customer care team via https://support.wondershare.com/, we will get back to you promptly.

This app is complete garbage STAY AWAY

I paid for their premium subscription which is $6.99. I couldn’t even upload 1 of my pictures, and they refuse on giving me a refund for this BUGGY program they use. Just stay away, they are complete scammers.

Edwin. P

10 months ago

Response from developer

We’re sorry to hear this product isn’t working for you. Please contact our tech support by tapping the "Feedback" in the menu. Make sure to include a screenshot or recording of the error message and the log file. To request a refund, please refer to this Google instruction: https://support.google.com/googleplay/answer/2479637#policy.

It’s a gross, over priced cheap app.

It’s a gross, over priced cheap app. Also causing sluggishness and unresponsive on iPhone 15 Pro Max.

Shafvb

a year ago

Response from developer

We apologize that our app didn't satisfy your expectations. Your review is very concerning to us. Our existing pricing plan reflects the best value we can provide without compromising the quality of our product and service. We truly believe our product offers great value for your investment. :) Regarding the issue you reported, we're sorry for the inconvenience. If it is convenient, please provide us with a screen recording or screenshot, and we will locate the cause and solve the problem as soon as possible. Please click "Feedback" in the app to contact us.

Not worth it

Complete messy integration

SG52521121

a year ago

Response from developer

Sad to see your rating. Customer satisfaction is always the number one priority for us. We'd be grateful if you can provide us with more details so that we can improve this app together. Please feel free to reach out to https://support.wondershare.com/ so we can follow up, thanks.

Do not buy.

The ai generations of your own photos are incredibly off. And once you add 10 photos there is no way to re add different photos unless you reinstall the app. Its very bad

The Daily Planet

a year ago

Response from developer

We apologize for any inconvenience you have experienced with our app. Currently, our software supports uploading 5-10 photos at a time. We understand that this may not be ideal for some users, and we appreciate your feedback. We will relay your concerns and suggestions to our product department to see if we can improve this feature in future updates. In the meantime, we recommend uninstalling and reinstalling the app to upload different photos as a temporary workaround. Thank you for your understanding, and we hope to provide a better experience for you in the future.

Uh… Gender?

App doesn’t seem to understand your gender. Should have an option to select your output intent.

3-Peice

a year ago

Response from developer

Thanks for your review. Your input regarding the suggestion is valuable to us. Our team strives to improve the app based on customer suggestions, so rest assured that your comments will be taken into consideration.

Glitchy app.

I’ve had to pay 3 times cause it keeps saying failed to restore purchase… finally got it working… now it won’t let me access camera… I have turned on allow access to camera and all photos but still won’t let me access. Frustrating app to use. I am iPhone user

Alchxlufufuf

a year ago

Response from developer

We apologize for the inconvenience you have experienced. We kindly suggest that you reach out to us via https://support.wondershare.com/ and provide us with more details, so we can further discuss and address this issue. Thank you.

DO NOT GET THIS APP!

Even though I paid for a full year, it stopped working for me after 3 days. It stated that I needed to purchase again, even though I had proof that the payment was received. Tried to submit feedback to Technical Support, but it would never complete the Send when submitting. Don’t waste your money on this app!

Show less

MadDogCA

a year ago

Response from developer

Hi MadDogCA, we apologize for any inconvenience you've experienced. To activate the software, please ensure that you're using the same account associated with your Apple ID. Then, go to the app's Settings and select "Restore Purchase" to activate it manually. If this doesn't work, feel free to reach out to us at customer_service@wondershare.com. Kindly provide your order information and screenshots of any errors you encounter, and we'll assist you in resolving the issue as quickly as possible.

bad

the app is free but you can’t use even a single feature without paying .. stop being so misleading, at that point just make the app cost money

LeQueenE

a year ago

Response from developer

Hi LeQueenE, sorry for any confusion. Pixpic is indeed a paid app. Rest assured, we continuously improve our software and offer dedicated technical support. We believe giving it a try is worthwhile. If you have any other concerns, please feel free to contact our support team via https://support.wondershare.com/.