Saw this on IG
If you click on the rate me tab it says can not connect. Like they are trying to keep people from rating them.
Response from developer
We apologize for the inconvenience you have experienced. We kindly suggest that you reach out to us via https://support.wondershare.com/ and provide us with more details. If it is convenient, please provide us with a screen recording or screenshot, and we will locate the cause and solve the problem as soon as possible. Thank you.
It’s so quick and easy to use
No problems so far. It’s so straight forward and efficient.
Response from developer
Thanks for the amazing review! We're always looking for ways to improve, so if you have any suggestions, please don't hesitate to let us know.
App Doesn’t Work
Response from developer
Hello Pascoej1, we're so sorry to hear that you cannot load the photos. Please contact our tech support by tapping the "Feedback" in the menu. Make sure to include an error screenshot and the log file. They will be able to assist you in fixing the problem. We appreciate your patience!
Good
The outcomes are amazing, and I'm very happy I found this app.
Response from developer
Thanks for the amazing review! We're always looking for ways to improve, so if you have any suggestions, please don't hesitate to let us know.
Terrible app
Response from developer
I sincerely apologize for any inconvenience this issue may have caused, and I want to assure you that we are treating this matter with utmost importance. Firstly, if any duplicate orders have occurred, kindly follow the Apple Store's instructions for applying for a refund: https://www.apple.com/shop/help/returns_refund. Please note that all transactions within the Apple Store are managed by Apple themselves. As for the 2-hour generation time, we kindly request that you send us the source file via https://support.wondershare.com, and we will provide assistance as soon as possible.
