BigTime User Reviews

Reviews Summary

Top reviews

Copy and paste expense entries.

Need to be able to copy and paste expense entries
like the previous version of BigTime mobile.

Response from developer

Hello, we'll be addressing this issue in our upcoming release. We apologize for the inconvenience this may have caused and appreciate your feedback.

Still doesn’t work…

The app never seems to work no matter how many updates they push… when entering expenses you cannot use decimals (iPhone only on apple, I’m told on android this isn’t an issue)

It’s just aggravating to have to switch back and forth between the app and the browser to actually complete an expense report.
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Response from developer

Hello, Our app supports decimal format in the expense amount field. If you’re unable to use it, please email us at product@bigtime.net.

Copy and paste

Need to be able to copy and paste, like the previous version of BigTime mobile.

Response from developer

Hello, we'll be addressing this issue in our upcoming release. We apologize for the inconvenience this may have caused and appreciate your feedback.

Big time app

Très bien fait pour les feuilles de temps et dépense

Improvement suggestions

Need to be able to copy entries

Response from developer

Hello, the copy option is now available for time entry.

Great improvement

This is significant upgrade for mobile! Time and expense entry is simple in the field again. Love how it easily flows onto my desktop version. More visually appealing too.

Response from developer

We're so glad you are enjoying the new mobile app. Your feedback is appreciated!

Review

Very clean application. Update looks great and excited to use it.

Response from developer

Thank you for your feedback! We're glad you like the clean design and update. Enjoy using the new features!

Seamless

This app is incredibly easy to use. It makes tracking time and expenses seamless as it should be

Response from developer

Thank you for your feedback! We're thrilled to hear you find the app easy to use and seamless for tracking time and expenses.

No more scanning receipts

Time tracking gets the job done but I’m in love with the expense tracking. From someone who was always late sending in receipts, this helps avoid a lot of frustration.

Response from developer

Thank you for your feedback! We're glad to hear the expense tracking feature is helping you stay organized and reducing frustration.

Failure to Save Entries at Launch

From the launch of the app, we have been unable to save entries for time with an error stating "We are unable to save your time entry at this time. Please check your connection and try again." With full cell coverage and wifi connection. At least the previous app worked in that regards.
UPDATE: Now 2 weeks have past since the updated release that is not working for our company for time entries, with only a "we reviewing code and testing" last week and a statement that this week they would update us on the updated release, with no updated release information other than "you'll know when we tell you" when I've reached out for to support. They acknowledge they knew about the issue prior to releasing the update but pushed it anyways.
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Response from developer

We sincerely apologize for the error your company has been experiencing with our mobile app. Our team has since fixed this issue. If you do not see the issue resolved, please download the latest iOS version of the app. Thank you!

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