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Finally working
App finally working and connecting to wifi and iPhoneDeveloper Response
I'm really sorry you're still running into these issues. Thank you for providing the details about what's happening on both iPhone and Android—it’s helpful for us to know. To get this resolved as quickly as possible, could you please email me directly at matheus@teamboldr.com? We can work together to figure this out and get your Klima up and running smoothly. Thanks for your patience, and I’m here to help get this sorted out. Best, Matheus Marotzke Co-founder, CTO at BoldrNewer versions work intuitively
I had some initial issues related to the Klima hardware device that serves as a remote control for unintelligent heaters and air conditioners and the app. Troubleshooting with Boldr support identified the issue and provided an update. The app, the Klima, and the Alexa integration work perfectly now.
The most impressive aspect of this resolution is how quickly the company escalated the issue to not only developers but to those who had the ability to direct development attention to the issue. This is very uncommon in my experience and transformed a frustrating user experience into a delightful one.
As a result, I can easily recommend this App and the Klima hardware especially to renters like myself who live in dwellings without centrally controlled HVAC.Show lessDeveloper Response
Hi! Thanks so much for the awesome review! I'm really glad to hear that you're enjoying the Klima device and how it works with the app and Alexa now. We always aim to sort out any issues as quickly as possible, so it's great to know that our team was able to turn things around for you. Thanks again for your support and recommendation! Best, The Boldr TeamUnbelievable service
I needed the unit to use the high setting for the fan. They went beyond the call of duty to fulfill my request. Actually the did a FaceTime call with me to fulfill my requestDeveloper Response
Hi! Thank you so much for the kind words! We’re thrilled to hear that our team was able to go the extra mile and assist you via FaceTime. Ensuring your Klima works perfectly for you is always our priority. If you ever need anything else, don’t hesitate to reach out! Thanks again for choosing Klima! Best regards, The Boldr Team