The Facebook ad for this app shows that scratches and fold lines on old photos can be removed and enhanced. Nope that’s not what this app does. That’s what caught my eye about it and that’s why I downloaded it. Canceling subscription now! Thanks anyway.
Developer Response
Hello,
I hope this comment finds you well. Would you kindly provide further details regarding the issue you are currently experiencing? I would greatly appreciate the opportunity to assist you to the best of my abilities. Please send me the initial and the final pictures so that we can see where the problem is. You can email us at support@nogamelabs.com so we can assist you promptly. To cancel the app you just need to cancel it in your own iPhone Settings (Settings->Apple ID->Subscriptions->AI Enhancer->Cancel Free Trial). If you cancel the app right away, you can still access the subscription until the expiry date.
Thank you for your cooperation.
Respectfully,
Kate, on behalf of the NGL Support Team.Does a very good job of colorization! A pic from 70 years ago looks great and is now in color!
Developer Response
Thanks for sharing your experience! We're thrilled to hear that our app is helping you breathe new life into old photos.
Sincerely,
Kate NGL Support Team
This did nothing for my picture very upset
Developer Response
We are truly sorry to hear that our app did not meet your expectations in enhancing your initial photo. We understand your disappointment and apologize for any inconvenience caused. Please know that our team is working diligently every day to improve the capabilities of our app, striving to make it as effective as possible. However, it is important to note that some older and unclear photos may pose challenges in terms of enhancement. Despite our best efforts, there are limitations in enhancing such images due to various technical factors. Nevertheless, we highly value your feedback and are grateful for your understanding. Rest assured, we are committed to continually refining our app's capabilities to handle a wide range of photo quality. We appreciate your patience and assure you that we are constantly working towards enhancing our app's performance. If there is anything else we can assist you with, please do not hesitate to reach out to us. We are here to help and make sure your experience with our app is as satisfactory as possible. Thank you for your support. Sincerely, Kate NGL Support TeamKept saying there was an error and to try again later.
Developer Response
Dear Friend, The app should work for now, our team has already fixed the issue! We are truly sorry for the inconvenience! Sincerely Amanda NGL support team
Made my dress blue when it was pink. Also made s ted dress maroon with black smear
Developer Response
We are truly sorry to hear that our app did not meet your expectations in enhancing your initial photo. We understand your disappointment and apologize for any inconvenience caused.
Please know that our team is working diligently every day to improve the capabilities of our app, striving to make it as effective as possible. However, it is important to note that some older and unclear photos may pose challenges in terms of enhancement. Despite our best efforts, there are limitations in enhancing such images due to various technical factors.
Nevertheless, we highly value your feedback and are grateful for your understanding. Rest assured, we are committed to continually refining our app's capabilities to handle a wide range of photo quality. We appreciate your patience and assure you that we are constantly working towards enhancing our app's performance.
If there is anything else we can assist you with, please do not hesitate to reach out to us. We are here to help and make sure your experience with our app is as satisfactory as possible.
Thank you for your support.
Sincerely,
Kate NGL Support Team
Not worth it it’s a scam
Developer Response
We are truly sorry to hear that our app did not meet your expectations in enhancing your initial photo. We understand your disappointment and apologize for any inconvenience caused.
Please know that our team is working diligently every day to improve the capabilities of our app, striving to make it as effective as possible. However, it is important to note that some older and unclear photos may pose challenges in terms of enhancement. Despite our best efforts, there are limitations in enhancing such images due to various technical factors.
Nevertheless, we highly value your feedback and are grateful for your understanding. Rest assured, we are committed to continually refining our app's capabilities to handle a wide range of photo quality. We appreciate your patience and assure you that we are constantly working towards enhancing our app's performance.
If there is anything else we can assist you with, please do not hesitate to reach out to us. We are here to help and make sure your experience with our app is as satisfactory as possible.
As for unsubscribe you just need to cancel it in your own iPhone Settings (Settings->Apple ID->Subscriptions->Package Tracker->Cancel Free Trial). If you cancel the app right away, you can still access the subscription until the expiry date.
Thank you for your support.
Sincerely,
Kate NGL Support Team
It’s ok, it gets the job done. UNTIL you look at the finer details. For example when sharpening the image, it does sharpen it but it adds a bursts filter, a strong one. But also the ai in this starts changing things. I had a portrait where the subjects mouth was closed but the ai opened the mouth and added jacked up teeth. And another one where I had hands and I wanted to sharpen the image the ai literally added weird fingernails. So it’s ok, but the finer details are hideous. Again I’m only sharpening so why it’s doing all this other stuff I don’t know.
Developer Response
We are truly sorry to hear that our app did not meet your expectations in enhancing your initial photo. We understand your disappointment and apologize for any inconvenience caused. Please know that our team is working diligently every day to improve the capabilities of our app, striving to make it as effective as possible. However, it is important to note that some older and unclear photos may pose challenges in terms of enhancement. Despite our best efforts, there are limitations in enhancing such images due to various technical factors. Nevertheless, we highly value your feedback and are grateful for your understanding. Rest assured, we are committed to continually refining our app's capabilities to handle a wide range of photo quality. We appreciate your patience and assure you that we are constantly working towards enhancing our app's performance. If there is anything else we can assist you with, please do not hesitate to reach out to us. We are here to help and make sure your experience with our app is as satisfactory as possible. Thank you for your support. Sincerely, Kate NGL Support Team
Sharyl G
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