Southern First Bank Personal User Reviews

Southern First Bank

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Update on my original review

I was finally able to get in to my account after I showed my dad what the problem was with the security code and he said that he had the same problem with it and didn’t realize that you have to send the security code number to the number that was sent to your phone and then go back to the app via the link and then put the security code in and I think that is to many steps to do but I get it cause nowadays there is people in the world that we can’t trust but enough with my ranting. My initial review of this app was a one star and now I am going to give it a four star because after I got into my account everything is working fine and I am not having any problems

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ninjastars215

8 months ago

Response from developer

Thank you for updating your review and your understanding of our security measures to keep your accounts and information safe and secure. Glad to hear you were able to get in successfully and everything is working well!

Great App

The App is great and appreciate the upgrade. Hats off to the whole team, Especially Amber S quick response helping fix my phone # issue for full access

Hokeydet

8 months ago

Response from developer

Thanks for taking the time to share your thoughts! We're so glad you're enjoying the new features and enhancements!

Southern first bank member

App launched and didn’t work at all
You can’t have a banking app not work

Josh2163027

9 months ago

Response from developer

Hi Josh! We’re sorry to hear you are having trouble accessing the app. If the issue persists, please visit southernfirst.com and click the “Let’s Chat” button. We would be happy to assist you via live chat or call support. Thank you for banking with Southern First!

I am giving this a one star

My reason for giving a one star is that I got the app put in all my information and then when it ask me for a security code and they send me a code and there is no box to put the code in and overall I liked the old app better please fix this developers

ninjastars215

9 months ago

Response from developer

Sorry to hear you were having trouble with the verification code process. We would love to assist you via live chat or call support and help get you logged in and show you the new features and enhancements we’re excited to offer! Please visit southernfirst.com and click the “Let’s Chat” button. We look forward to hearing from you.