Frustrations
I’m always having to reboot this app because it keeps shutting me out. Even though I “save” the password and use facial recognition….it is unacceptable. Y’all really need to fix this with an upgrade asap!
Awful App
There is nothing good about this App. It is not intuitive nor reliable. I never thought I would change Banks because of their online software. When I expressed frustration and mentioned USAA I was told their app had to be good because they were only on line. I guess that means First Community does not have to have a good app.
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Horrible App
This app stinks compared to other banking apps. Seemingly random, it will lock you out and force you to use a desktop to reset your password. There is no warning, nothing to indicate that this is about to happen. I have been on business trips with no access to a desktop or laptop and have been locked out from my account. The app needs to be updated to provide ample warning of password change timeframe. Also, if you are using a VPN, a large part of the time the app refuses to function. Absolutely ridiculous that I have to turn off my security in order to check my bank account. That seems totally counterintuitive and an anathama to security.
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