Changes aren't always good
This used to be a great product but after a number of app updates that have downgraded the functionality I would no longer recommend this. I have used two of these for over two years and when they stop working or don't have cell coverage around the world the only support option is an email to customer support who will blame everything except their product.
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Good application unreliable device
Application is good, however the device itself is unreliable and customer service is just terrible.
I used the device only about 10-12 times and it stopped working. It was out of warranty and customer service offered a discount for a new one nearly 2 months ago. They never provided a discount coupon despite my numerous emails saying that they have "international shipping issue". I've never received such a ridiculous reply (can't ship goods in stock for 2 months?!). Don't buy this product.
I used the device only about 10-12 times and it stopped working. It was out of warranty and customer service offered a discount for a new one nearly 2 months ago. They never provided a discount coupon despite my numerous emails saying that they have "international shipping issue". I've never received such a ridiculous reply (can't ship goods in stock for 2 months?!). Don't buy this product.
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Ugh fix this!!
The locator itself works great, as does the app. However, every single time they update the app, it forgets your password. I mean, come on, that's iOS programming 101.
Update does not open
The old app worked perfectly. Since I have updated the app freezes and never really opens. I tried deleting the app and reinstalling. I still have the same problem. The app does not work. I was able to copy the previous version from my computer.
DO NOT UPDATE YOUR APP until they fix it
DO NOT UPDATE YOUR APP until they fix it
Trace expiry
This is great product but with my recent experience i like to see my trace expiry in app.
M
After activating the unit I discovered it will only approximate the location. The first reading was approx 8 miles off the second and third were 25 miles off. If someone stole your luggage it would be impossible to locate it.
The information they use to sell the product is very deceiving.
The information they use to sell the product is very deceiving.
Strikebout
Well so far on their inaugural trip and the newly updated app does not seem to be recognizing or updating the new searches that iTunes just confirmed that I purchased, so they are useless weights sitting in my bags right now
Lugloc lost
This app is useless. I purchased two lugloc devices last year. Neither of these would activate when registered via the App. Despite repeated emails, I have received no technical support from lugloc.
Don't waste your time.
Don't waste your time.
Excelente, funciona tal como se indica. Excellent, works as indicated.
Lo he probado en viajes en USA y Sud America. Funciona a la perfección, tal como me indicaron.
Vi en mi iPhone la ubicación de mi equipaje y la carga restante de la batería.
Incluso cuando lo guarde, a la vuelta de mi viaje, se me quedó encendido. Luego de más de 1 mes, me llegó un email y un aviso al iPhone, indicándome que al dispositivo le quedaba un 10% de batería . . . al revisar el dispositivo, efectivamente estaba prendido dentro de su caja donde lo había guardado.
Lo recomiendo luego de que a mi hijo la línea aérea le robo su maleta la cual nunca apareció.
I tried it on travel in USA and South America. Works great, as indicated.
I saw on my iPhone the location of my luggage and the remaining battery charge. Even at the end of my trip when you save it, I was on. After more than 1 month, I got an email and a notice to the iPhone, telling me that the device was left 10% of battery. I checked the device and actually was on in his box where he had saved.
I recommend it after the airline stole my son suitcase which never appeared.
Vi en mi iPhone la ubicación de mi equipaje y la carga restante de la batería.
Incluso cuando lo guarde, a la vuelta de mi viaje, se me quedó encendido. Luego de más de 1 mes, me llegó un email y un aviso al iPhone, indicándome que al dispositivo le quedaba un 10% de batería . . . al revisar el dispositivo, efectivamente estaba prendido dentro de su caja donde lo había guardado.
Lo recomiendo luego de que a mi hijo la línea aérea le robo su maleta la cual nunca apareció.
I tried it on travel in USA and South America. Works great, as indicated.
I saw on my iPhone the location of my luggage and the remaining battery charge. Even at the end of my trip when you save it, I was on. After more than 1 month, I got an email and a notice to the iPhone, telling me that the device was left 10% of battery. I checked the device and actually was on in his box where he had saved.
I recommend it after the airline stole my son suitcase which never appeared.
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