Calorie Counter & Food Tracker User Reviews

Reviews Summary

Top reviews

Great but not user friendly

Absolutely loved the service but won’t be able to use it any further. I had went to cancel my subscription via the email they supplied. Got an auto-response saying it the email was no longer active. I’ve tried searching around but, there is nowhere else to possible cancel the subscription. Feels like they’re trying to trap me in the subscription. Would really appreciate some help fixing this issue.
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Response from developer

Thank you for your feedback, and we're sorry to hear about the trouble you're facing with canceling your subscription. We truly value your experience and want to help resolve this. Please reach out to our support team through the app (you can tap on the Profile icon at the top-left corner of the app, and tap on Support) and we'll make sure to assist you with your cancellation request as quickly as possible. Alternatively, you can contact us at calorie-counter-support@municorn.com We apologize for the inconvenience caused and appreciate your patience. We’re committed to providing a positive experience, and your issue will be addressed promptly! Thank you for bringing this to our attention.

Pricing Scam

Had to talk with Support to make sure that I wasn’t going crazy. My husband and I are both looking for a calorie counting app after leaving the Weight Watchers program and decided to try this one. For some reason the price he would pay for their “Plus” version is less than mine. My price is a whole $10 more than his and when I asked if that was some kind of mistake the answer at first was “that doesn’t sound right, let me check.” Then it changed to “pricing can vary due to different factors” and no they can’t honor his price for me. Am I somehow going to be using the app in a different way than he would be? Sounds like I’m getting the pink tax because they think a woman is willing to pay more.
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Response from developer

Hi there, we are truly sorry for the confusion and frustration caused by the pricing issue. We understand how this can be frustrating. We’ve already addressed your concerns in our chat, and we’re committed to making this right. We want to ensure you're getting the best experience and value for the app. We’ll make every effort to resolve this and ensure you're satisfied. Thank you for your understanding, and please feel free to reach out if you need anything further!

Really helpful

First time reviewing at all because I’ve found the app super helpful, great to use and really like the AI use of listing food (with ingredients) if the exact thing you’re inputting isn’t there.

Response from developer

Thank you so much for your kind review! We're thrilled to hear that you’ve found the app helpful and easy to use. Your feedback means a lot to us, and we're excited to continue helping you on your journey!

Add Exercise Data

Great app so far and enjoying it, but could developers include a tab to add exercise data as that affects the number of calories to be consumed? For example, my daily goal is 1600 cals. But if I go for a walk and burn 200 cals, my goal could be 1800. I can calculate this myself but would be nice to have that option in the app.
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Response from developer

Thank you for your feedback! It's great to hear you're enjoying the app so far. We’ll definitely pass your suggestion along to the development team. In the meantime, you can always manually track your exercise and adjust your daily goal accordingly, but we agree that having this feature built directly into the app would make things even more seamless. Stay tuned for future updates!

So far so good

The app seems fairly easy to use but of course to use some more features you have to pay. I do believe 5.99 is a bit much a week but we’ll see what I can gain from this app without paying.

Response from developer

Hello! Thanks for sharing your thoughts. We’re glad to hear that you find the app easy to use! We understand that the subscription cost might feel like a lot, and we’re always looking for ways to improve the value we offer. In the meantime, we hope you’re able to take full advantage of the free features available. If you ever have any questions or want to explore the premium features further, feel free to reach out. We appreciate your feedback and hope the app continues to support your goals!

New user JPB

I really like this app because it’s very easy to navigate as a new time user. As of now I’ve worked out constantly 3-5 times a week and I’m ready to take control of my macros. Thank you

Response from developer

Hello, and thank you so much for your fantastic feedback! We’re thrilled to hear that you’re finding the app easy to navigate as a new user and are ready to take charge of your macros. It’s great to hear you’re staying active, and we’re here to support you as you work toward your goals. If you ever need any guidance or have questions, don’t hesitate to reach out. Keep up the awesome work! 💪🌟

Love it

I truly love this app. It really makes me take accountability of how much I am putting in my body and also helps me increase water intake every time I beat my record which I truly love.

Response from developer

Thank you so much for your amazing feedback! We're thrilled to hear that the app is helping you stay accountable and motivating you to reach new goals, especially with your water intake! Keep up the great work. If you ever have any suggestions or ideas for new features, we’d love to hear them. Keep crushing those records!

This helps !

This helps put everything into perspective! And actually helps ! I’m down 10lbs in one month!! I ate trash before i actually started tracking!

Response from developer

Hello! We’re so glad to hear that the app has helped you put things into perspective and that you're seeing such great results. Losing 10 lbs in one month is a huge accomplishment—keep up the fantastic work! Thanks for sharing your success with us!

Health App connectivity

I’d give this app a 4/5 if it connected to the health app on my phone. I’m a health nut, I constantly track calories even if I’m bulking, maintaining, or cutting. I see a lot of people complaining about having to manually enter certain macros etc and they’re honestly just being lazy, takes a couple minutes tops. Do it yourself you babies. This app is pretty cool especially since I can type into AI and describe low-fat meals and what I used to cook and it’ll actually predict what low-fat ingredients I used. It saves me time overall and I love it. HOWEVER, not being able to track calories burned through physical activity is a major no go. I say this because people who don’t know much about losing weight will rely on these calories solely and starve themselves due to their body requiring more than a simple base number. This will discourage them in the long run and be counter productive. I’m currently using this app alongside MyFitnessPal(which I switched to after using loseit for a couple years). So I would make a full change over to this app IF this app supported fitness tracking and steps. I can’t commit to pay for a subscription or give this app full trust until that’s implemented. Love the app, would love to swap, but it’s just no viable at this point and I can see people starving themselves sick with this app if they’re active.
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Response from developer

Greetings! Thank you so much for your detailed feedback and for sharing how you're using the app! We completely understand the importance of syncing fitness data and calorie tracking for a more complete experience. We'll definitely pass along your suggestion to our team for future consideration regarding integrations with health apps and fitness tracking. We're always working to improve, and your input helps us move in the right direction. Thanks again for your support, and we're glad to hear you're enjoying the AI feature!

Good app, expensive, and lacking modification

I enjoy this app, and really enjoy the integration of the ai feature. Only issue I have is that it’s almost $6 a WEEK not per month. Additionally when you scan a food item in, it doesn’t calculate net carbs, it just accounts for all carbs in a meal which can make tracking true macros difficult.

Response from developer

Hello! Thank you for your feedback and for enjoying the app and AI feature! We understand your concern about the net carbs calculation. While this feature isn't available yet, we’ve passed your suggestion to our team for future improvements. Regarding pricing, we appreciate your understanding and will continue working to provide the best value. If you have any other feedback or questions, please feel free to reach out.

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