Nexar Connect User Reviews

Nexar Connect

Nexar Inc.

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Reviews Summary

Positive highlights

🤖

This app hasEasy to use app

🔍

This app hasHelpful features like live streaming and adjustable parking sensitivity

🆙

This app hasFrequent app updates to fix bugs

Negative highlights

🔌

This app hasDifficulty connecting and pairing the device

🚫

This app hasUnreliable live streaming and video download functionality

🕰️

This app hasSlow and inconsistent performance

🔧

This app hasBuggy app with recurring issues

🤷‍♀️

This app hasPoor customer support and troubleshooting

💰

This app hasHigh price for a product that doesn't work as expected

🔒

This app hasLimited device compatibility

Top reviews

Most RecentHighest RatedLowest Rated

Love It, Have Feedback

Beam 2: The most gorgeous dash camera on the market. I think $10 a month is more than fair for live-streaming and remote viewing/all of the automated features (which have all been working great). My only ask is for a mass-delete option to be added to clear out the cache of old footage. Thank you!

Iván Marquis

2 days ago

Keeps on Crashing

I tried several times to connect my Nexar Beam2 and I'm at the point where the camera is ready to connect to my phone but the app keeps on closing. This needs to be rectified or I'm looking to buy a different brand of dashcam

Jollibee the Demon bee

11 days ago

Does the job

Works fine, but I wish I could ask Siri to make a video clip, and then have it clip the 30 seconds before my request.

lukewilbanks

16 days ago

Response from developer

Hi, thank you for your feedback and for sharing your experience. This feature is currently available on the Nexar Classic app and we're working on bringing this functionality to the Nexar Connect app as well—stay tuned for updates. Let us know if you have any other suggestions. Bianca at Nexar

No location services.

Onboarding went smooth enough but the device location hasn't updated since the initial setup on 12/1 (9 days ago.)

When I complete a drive, the location never changes and if I select a previous drive, I receive a message that says "The route is currently unavailable."

I can view the Timelapse recordings of my drives but if I select the live stream option (3 minutes) and then end the session, a few minutes later, I receive a notification that the camera is recording and it continues to record for hours.

This is on an iPhone 16 Pro Max running iOS 18.2, build 22C150.

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JimRoper

a month ago

Response from developer

Hi Jim, we’re sorry to hear about your experience and appreciate the feedback. It sounds like you’ve encountered a hardware issue with your GPS. Our team has already investigated, confirmed the issue, and recommended a replacement. The case is now with our team to process the replacement. We’ll ensure this gets resolved as quickly as possible. Thank you for your patience! Bianca at Nexar

Do not buy

Basically forced to pay the $11 subscription for anything to work (which it doesn’t anyways) can never connect to it remotely ever regardless of where the car is parked AND it records when it feels like it. Not a good dashcam at all if you’re trying to protect yourself from others…

NickN818

2 months ago

Response from developer

Hi Nick, we're sorry to hear about your experience and the frustration with connecting and recording reliability. The subscription is designed to unlock the smart features like remote streaming, unlimited cloud storage, parking protection and vehicle tracking. We want to help get things working properly for you—please complete this form https://bit.ly/3PzlIup so our support team will reach out to investigate and resolve these issues promptly. Thank you for your patience. Bianca at Nexar Team

Getting better with age

The initial app had its hiccups. Now, remote streaming works fine and finally there’s an option to locally stream. Seeing these enhancements overtime for my Nexar one pro have been great.

The only thing that would make this perfect is the ability to make the dashcam connect to my home wifi. That way videos that are needing to be cloud stored can load much faster.

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joshua87901

3 months ago

Response from developer

Hi Joshua, thanks for sharing your detailed feedback. We appreciate your patience as we work to improve the app. We understand the frustration with the bugs you mentioned, and your suggestions for connecting to home WiFi and enhancing remote streaming are valuable. Our team is continually working on updates to address these issues and improve functionality. If you have any further questions or need assistance, please feel free to reach out at support@getnexar.com. Thank you for your support and understanding!

Nexar One Pro Connect App

I have had my Nexar One Pro for over two years. Early on the app had some on and off issues but Support worked their way forward and keep improving the product experience. I just installed the new Connect app and WOW! Nailed it. Glitch free and easy to use and navigate.

ceodad

3 months ago

Response from developer

Hi, thanks so much for sharing your experience. We're glad to hear that your Nexar One Pro has been working well for you and the new app is making your experience even better. We’re always here to support you, and we appreciate your loyalty over the years! Bianca at Nexar Team

Not bad needs an update

App is easy to navigate. Wish videos would get downloaded to your phone and not have to wait to get in car to download. Or have to be in car to watch videos. Currently asks you to push device button twice to connect every time. (Nexar one) if car were to get stolen, I would not be able to view footage unless I was connected to camera. Liked the old version when you could watch videos in real time not lapse.

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Frankyp209

4 months ago

Response from developer

Hi, thanks for sharing your feedback. We’re glad you find the Nexar app easy to navigate. We understand the current limitations with video access and are working on improvements to make downloading and viewing more convenient. Your input is valuable, and we’re committed to improving your experience. If you have any more suggestions or need assistance, feel free to reach out at support@getnexar.com. Bianca at Nexar Team

Absolutely Ridiculous

I should’ve listened to these reviews. I got the Nexar One Pro. It was absolute garbage from taking almost a half hour to turn on after following the steps, to never connected again after the first time it connected flawlessly, etc. The camera never did what it said. It’s pretty much a gimmick. The app is very simple and straightforward and would be great if the device actually worked. Terrible waste of time. Shipped it right back.

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Love is on the move

4 months ago

Response from developer

Hi, we’re truly sorry to hear about your experience with the Nexar One Pro. This is not the experience we aim to provide, and we appreciate your feedback. If you’re open to it, we’d like to understand more about the issues you faced to help us improve. Please please fill out this form https://bit.ly/3PzlIup and our support team will be in touch shortly. We’re here to help and appreciate you giving us a chance. Bianca at Nexar Team

Seamless app experience

Every advertised feature is so easy to access

Likhon Roy

5 months ago

Response from developer

Hi Likhon, we appreciate you sharing your experience. We’re glad to hear that all the features are working smoothly for you. Thank you for choosing Nexar. Bianca at Nexar Team