Leave a Review Nexar Connect
Not bad needs an update
App is easy to navigate. Wish videos would get downloaded to your phone and not have to wait to get in car to download. Or have to be in car to watch videos. Currently asks you to push device button twice to connect every time. (Nexar one) if car were to get stolen, I would not be able to view footage unless I was connected to camera. Liked the old version when you could watch videos in real time not lapse.Show lessFrankyp209
Developer Response
Hi, thanks for sharing your feedback. We’re glad you find the Nexar app easy to navigate. We understand the current limitations with video access and are working on improvements to make downloading and viewing more convenient. Your input is valuable, and we’re committed to improving your experience. If you have any more suggestions or need assistance, feel free to reach out at support@getnexar.com. Bianca at Nexar TeamAbsolutely Ridiculous
I should’ve listened to these reviews. I got the Nexar One Pro. It was absolute garbage from taking almost a half hour to turn on after following the steps, to never connected again after the first time it connected flawlessly, etc. The camera never did what it said. It’s pretty much a gimmick. The app is very simple and straightforward and would be great if the device actually worked. Terrible waste of time. Shipped it right back.Show lessLove is on the move
Developer Response
Hi, we’re truly sorry to hear about your experience with the Nexar One Pro. This is not the experience we aim to provide, and we appreciate your feedback. If you’re open to it, we’d like to understand more about the issues you faced to help us improve. Please please fill out this form https://bit.ly/3PzlIup and our support team will be in touch shortly. We’re here to help and appreciate you giving us a chance. Bianca at Nexar TeamSeamless app experience
Every advertised feature is so easy to accessLikhon Roy
Developer Response
Hi Likhon, we appreciate you sharing your experience. We’re glad to hear that all the features are working smoothly for you. Thank you for choosing Nexar. Bianca at Nexar TeamStill looking for camera since I bought
I mean it’s still looking for camera and do you sells our data? Why we have to turn on location? Why phone number ? You sure not selling to insurance credit unions or are you part of insurance companies?purejudge
Developer Response
Hi, we're sorry to hear you're having trouble with the app. Try restarting both the app and camera, making sure Bluetooth is on and everything’s connected. If the issue persists, our support team is here to help, please reach out at care@getnexar.com. Regarding your concerns: We don’t sell your data, your information is kept private and used only to enhance your Nexar experience. We use location services to help you track your vehicle, particularly in case of theft or when finding your car in a crowded area. Your location data is never shared with third parties. Your phone number is used for account verification and secure communication. We do not share your number with anyone. We are not affiliated with insurance companies, and your information remains secure. If you have more questions, feel free to reach out. Bianca at Nexar TeamNice
Works good let’s you live view and watch videos and add multiple cameras083736228
Developer Response
Hi, we're glad to hear Nexar Connect is working well for you! The live view, video playback, and multi-camera setup are designed to give you the best experience. If you have any questions or need help, we’re here for you. Drive safely and enjoy the peace of mind that comes with Nexar!Not worth it…
Read the review just before leaving mine. They will fight and prevent you from returning it even a minute passed their return period.
I updated the app and never get a single alert despite some damage to my car (some from falling seeds from a very tall tree by my house and I hear when the seeds hit the hood or roof because it’s that loud!). I spent so much time, and without pay or an actual fix, of why my camera can’t keep or easily connect to live stream. It always takes at least 3 mins if it even connects. I feel like I should be refunded and paid for my time giving them all these readings. I got a ticket one time and by the time I got to my destination (20 mins away), there was no chance we could even recover the video. Every time it was powered on, it immediately was recording and there is 0 possibility of transferring video by usb cable! The actual transfers go extremely slow (slight improvement with new app).
Overall, it’s just a huge headache, loss of evidence if even recorded and a major price scam to charge so much with then an arbitrary monthly subscription. For me, it’s just an accessory to deter since it’s constantly shutting down because of the “high” temperatures and my ac can’t even cool it down enough? Garbage if you ask me and legally my opinion would say false advertising.Show lessJPtheNomad
Developer Response
Hi, I'm truly sorry to hear about your experience. I understand how frustrating it must be to face these issues repeatedly and not get the help you need. This is not the experience we aim to provide, and we want to make things right for you. Please send us the details of the issues and your previous support interactions to care@getnexar.com. We are dedicated to resolving this for you as quickly as possible and ensuring you have a much better experience moving forward. Thank you for giving us another chance to assist you! Bianca at Nexar TeamIssues Remaining Pair
Unfortunately, I’ve spent more time trying to pair versus using the product. The app seems very sensitive. Incredible options when they work with the unit.DK Envy
Developer Response
Hi, we're sorry to hear that you're having pairing issues with the app. Your feedback is important to us, and we want to make things right. Could you please fill out this form https://bit.ly/3PzlIup and share more details about the issues you're experiencing? Our support team has already been informed and is ready to provide immediate assistance. Thank you for your patience!Fix the app already.
Seriously fix the app already… this can be a great and almost perfect product if y’all cared about our complaints. We are literally giving you the answer. Fix it.idkkmkkkk
Developer Response
Hi, I’m really sorry to hear about your frustration with the app. We genuinely appreciate your feedback and want to make things better for you. Please complete this form https://bit.ly/3PzlIup and our support team will reach out shortly to assist you directly. Thank you for your patience.Useless app
First of all, trying to download video using this app is almost impossible, because to be able to connect to it is like rolling a 20 face dice and getting 20 three times in a row. Even if by some miracle, you successfully connects to it(which I did after trying for 40 mins) your downloading a clip of your video without any issue is like rolling the same dice and getting the same result 5 times in a row. Spend 1 more hours trying to, result of those clips are, showing the cabin view instead of road for the first 4 tries, showing the road on the fifth tries, but the exact part I was to see is corrupted, video either skip ahead or just glitch like I’m watching a scratched up dvd disc.Show lessCheng.Yong
Developer Response
Hi, I'm sorry to hear about your frustrating experience with the app. We understand how important it is to easily download and view your videos. There is a video trimming feature that allows quickly finding the 5 minute videos you seek instead of downloading the full 40 min clip, please complete this form https://bit.ly/3PzlIup and our support team will be happy to assist you directly. Thank you for your patience.Smoother app
I really like it. This app is very easy to use.sunny madahar
Developer Response
Hi, we appreciate you taking the time to share your feedback. We're glad to hear you like the app and find it easy to use. Thank you for choosing Nexar!
