Utterly useless
I read an article in TechZim about the new app and how nice it is. Immediately downloaded it as the old one was a bit wonky. It looks great but after entering my phone number and pin I was told to wait for an OTP to log in. It never came.
It has never come despite me spending countless hours talking to the helpless staff at customer service. And trying everything they said to try.
To make matters worse they told me to delete the old app. So now I have NO APP to use 🤯 I have never seen such a hopeless customer service team or new app in my life. Utterly utterly frustrated with this rubbish.