Rubbish
I should have kept the old ecocash app, this one is rubbish. I entered my phone number and ecocash PIN, and the OTP never comes! And the support team? Hopeless. Nothing has been resolved since 21 September 2024. Econet do better, so disappointing.
Utterly useless
I read an article in TechZim about the new app and how nice it is. Immediately downloaded it as the old one was a bit wonky. It looks great but after entering my phone number and pin I was told to wait for an OTP to log in. It never came. It has never come despite me spending countless hours talking to the helpless staff at customer service. And trying everything they said to try. To make matters worse they told me to delete the old app. So now I have NO APP to use 🤯 I have never seen such a hopeless customer service team or new app in my life. Utterly utterly frustrated with this rubbish.
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Utterly useless
I read an article in TechZim about the new app and how nice it is. Immediately downloaded it as the old one was a bit wonky. It looks great but after entering my phone number and pin I was told to wait for an OTP to log in. It never came.
It has never come despite me spending countless hours talking to the helpless staff at customer service. And trying everything they said to try.
To make matters worse they told me to delete the old app. So now I have NO APP to use 🤯 I have never seen such a hopeless customer service team or new app in my life. Utterly utterly frustrated with this rubbish.
It has never come despite me spending countless hours talking to the helpless staff at customer service. And trying everything they said to try.
To make matters worse they told me to delete the old app. So now I have NO APP to use 🤯 I have never seen such a hopeless customer service team or new app in my life. Utterly utterly frustrated with this rubbish.
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Why hide my balance
You charge me $0.10 for checking my balance? That's criminal. Often the balance check doesn't work. And charges anyway. Your charges to function are understandle but why HIDE my balance. You are lucky you are a monopoly really. We use you cos we have to. I pray Innbucks growns and we can be rid of you for good.
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