This information is nowhere to be found. I want to cancel my subscription but can’t find how to do it in app settings. Don’t get this app it’s just another health tracker.
Developer Response
Dear User,
App Store offers a refund service where you can fill out a refund request and request a refund. Apple will review your request and notify you of the outcome.
Thank you for your understanding and support.
BodyWave Customer Support TeamFalse advertising. I already have apps that do everything else. Don’t waste your money.
Developer Response
Dear User,
Sorry, our app has not advertised or developed the ability to measure blood pressure in the app at this time. If more users expect to see this feature in the future, we will endeavor to investigate the technology and functionality.
We value your feedback highly; should you have any questions or require further assistance, please contact us at BodyWaveOfficial@protonmail.com. We look forward to the opportunity to serve you further.
Thank you for your understanding and support.
BodyWave Customer Support TeamThe app will not let me add any of the watch faces to my Apple Watch SE. I get an error every time I try. Please refund my payment
Developer Response
Dear User,
We are in the process of adapting the watch faces to more types of iWatch systems. We invite you to update to the latest version after a period of time for a new experience!
If you are still facing issues, please continue to contact us at BodyWaveOfficial@protonmail.com. We look forward to the opportunity to serve you further.
Thank you for your understanding and support.
BodyWave Customer Support TeamThis app don’t work there is no information no technical support or information I requested my money back no response 😡
Developer Response
Dear User,
You can try updating the app and turning on permissions for the System Health app to make sure you can use all the features properly.
We have responded to your question via email. If you are still facing issues after updating, please continue to contact us at BodyWaveOfficial@protonmail.com. We will keep in touch with you and provide you with technical support. We look forward to the opportunity to serve you further.
Thank you for your understanding and support.
BodyWave Customer Support TeamDoesn't do what the developer claims. I want my money back. This app is trash.
Developer Response
Dear User,
We are constantly working on updating features, so we invite you to update to the latest version for a new experience!
If you are still facing issues after updating, the App Store offers a refund service where you can fill out a refund request and request a refund. Apple will review your request and notify you of the outcome.
We value your feedback highly; should you have any questions or require further assistance, please contact us at BodyWaveOfficial@protonmail.com. We look forward to the opportunity to serve you further.
Thank you for your understanding and support.
BodyWave Customer Support TeamFalse advertising! Says it does blood pressure when it does not Doesn’t even track steps unless you pay another 29 dollars on top of 33 dollars. Tried to cancel right away but can’t. I want my money back!
Developer Response
Dear User,
There are a number of membership benefits you subscribe to, including unlock all health & fitness habits; view historical data; unlock a portion of the dial; and more. However, some of the dials are our exclusive designs and need to be purchased separately.
You can turn on the permissions for the System Health app to ensure that you can use the feature of tracking your steps properly.
If you are still facing issues after following these answers, the App Store offers a refund service where you can fill out a refund request and request a refund. Apple will review your request and notify you of the outcome.
We value your feedback highly; should you have any questions or require further assistance, please contact us at BodyWaveOfficial@protonmail.com. We look forward to the opportunity to serve you further.
Thank you for your understanding and support.
BodyWave Customer Support TeamThe picture on the app lead you to believe it takes your blood pressure. It does not. That’s why my rating so low.
Developer Response
Dear User,
Sorry, our app has not advertised or developed the ability to measure blood pressure in the app at this time. If more users expect to see this feature in the future, we will endeavor to investigate the technology and functionality.
We value your feedback highly; should you have any questions or require further assistance, please contact us at BodyWaveOfficial@protonmail.com. We look forward to the opportunity to serve you further.
Thank you for your understanding and support.
BodyWave Customer Support TeamI’d like my money back. The historical data didn’t load after a day. The sources to add data are space. The analysis doesn’t match other apps nor how I’m feeling.
Developer Response
Dear User,
We are constantly working on fixing data issues and updating features, so we invite you to update to the latest version for a new experience!
If you are still facing issues after updating, the App Store offers a refund service where you can fill out a refund request and request a refund. Apple will review your request and notify you of the outcome.
We value your feedback highly; should you have any questions or require further assistance, please contact us at BodyWaveOfficial@protonmail.com. We look forward to the opportunity to serve you further.
Thank you for your understanding and support.
BodyWave Customer Support TeamBut I want to understand this 😔
Developer Response
Dear User,
Thank you for sharing your positive feedback! We're thrilled to hear that you love our app.
If you need more information or assistance, please feel free to contact us at BodyWaveOfficial@protonmail.com.
We are grateful for your engagement and appreciate your invaluable feedback as we strive to enhance our services.
BodyWave Customer Support Team
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