Leave a Review GROM
AHHHHHHH
Dude, I JUST WANNA MAKE VIDEOS! LINK MY ACCOUNT? WHY? I SHOULDNT NEED TO LINK MY ACCOUNT TO DO WHAT THE APP WAS MADE FOR!!!!!!!!!!!!!! BUB, IM BETTER OFF WITH 9 SUBS ON ZIGAZOO!!!!!!!!!!!!!!!!!!!!!!!!!A Pittsburgh Steelers fannnn
Why?
Why do you need a verification from your parents with a video?! Just have them put in their email or number. My parents aren’t cringe like that they won’t do the video neither will I…Maxwell_10924
Horrible
I got this app and loved it until the next day it kicked me out AND IT WON'T EVEN LET ME SIGN BACK IN!????????!!??!?!?!?! I CAN'T EVEN SAY ANYTHING THING 😭😭😭😭yfyfugidoco to lcubm
⭐️⭐️⭐️
Okay, so we just got the app. Everything is great, we got to get to post in a few hours. They have fast service too. It doesn’t let you upload videos from your phone though. My daughter has a YouTube channel and she wants to upload her shorts and videos. Please fix this!Homeschool_Mon
Developer Response
Adding your videos from your phone can be done in the editor. If you just record a little clip then go to editor. You a then upload videos to your editing timeline. Then you can just delete the recorded clip and now you will have a complete uploaded video from your device. If you have any more questions, please email support@gromsocial.comHorrible 😭😭
I was so excited because I was to young so have another social media app to get this one so I tried it and logged in but then I had to make this verification video with my mom and she did not feel comfortable doing it this is the worst I do not recommend 😔😔👎👎NDEmily
Developer Response
We changed the verification method to this parent and child video. The videos are not used for anything else than verifying the parent permission. Please have your mom ask any questions to support so that she can feel more comfortable in this process.Can’t get in
I tried entering my birthday but I can’t use December! And I create a new account, It doesn’t let me do anything when the birthday is not registered! And ya can’t log in cuz ya get a new account! Please fix this!Bryson’s galaxy
Developer Response
I am sorry for the trouble you are having. It sounds like you tried to set the month before changing the day or year. If you select December without changing the year from 2024. It cannot set a birthdate in the future so it will revert you back to current month. Try putting your birth year in first, then choosing the day and month.I forgot my password
It’s me again. I tried finding the “Forget Password?” button but couldn’t. I’d have to click the one for my username so idk what to do. I’d honestly just rather make a new account but my parent that helped me with the og app will try to get me back on the old account. I didn’t need anything on my old account, so I’d be fine with a new one!Show lessLeahmobeah
Developer Response
Hi Leah, Thanks for reaching out! We have checked our system and could not find an account with that username. If your parent can log into their account, they can check on your username. You can reset your password in the Kids experience by tapping "Forgot Password?" at the bottom of the sign in page and entering the code that gets sent to your parent's email address. If you are still having trouble have your parent send an email to support@gromsocial.com or visit gromsocial.com/help for other tips!Horrible verification
Not sitting strait enough mind it says this after about 2 hours of waiting and then makes you restart the process all again this verification is unnecessarily difficult and long do what doctors does with qr codes$&@(; you apple
Developer Response
Please send us an email so we can properly help! email us at support@gromsocial.com Thanks!I forgot my password
So I need some help developers!! I forgot my password, & my other grom app has the weird screen time limit now so idk if I can access my password!! If you can help, my account is Winter_Cat43. I love grom & I wanna stay in the groove with it, so I beg of you to help me!! K thx byeeeeeeeeees 😝Developer Response
Hi Leah, Thanks for reaching out! We have checked our system and could not find an account with that username. If your parent can log into their account, they can check on your username. You can reset your password in the Kids experience by tapping "Forgot Password?" at the bottom of the sign in page and entering the code that gets sent to your parent's email address. If you are still having trouble have your parent send an email to support@gromsocial.com or visit gromsocial.com/help for other tips!Better than zigazoo
Ok it is better than zigazoo because it lets you post for more than 30 or 60 seconds and it doesn’t have a premium version which is so cool! 😻😻 but i do have a con my grom app lags so bad it literally plays a video music when I’m not even on the video! Then I click on the dressing room and it kicks me out !😕 I’m so sad because I wanna post more on there! And I also have something to say for a future update, y’all should add a picture posting feature!🤩🤩 you guys would be the first ever kids app to do that and more people would be attracted by the app 🥳🥳but as I said don’t hurry into doing the photo update just worry about the glitches cause it annoys me a lot 😔😔 but overall it’s a pretty cool app I love it PLEASE DONT ADD A PREMIUM VERSION CAUSE I WILL BE SAD 😖😖 but I LOVE THIS APP 😻😻😻🫶🫶🫶Show lessCatra Gaming
Developer Response
Thanks for your review and suggestion! Don't worry, we are working on making GROM run better than ever! Stay tuned!