GROM User Reviews

Reviews Summary

Top reviews

Horrible verification

Not sitting strait enough mind it says this after about 2 hours of waiting and then makes you restart the process all again this verification is unnecessarily difficult and long do what doctors does with qr codes

Response from developer

Please send us an email so we can properly help! email us at support@gromsocial.com Thanks!

I forgot my password

So I need some help developers!! I forgot my password, & my other grom app has the weird screen time limit now so idk if I can access my password!! If you can help, my account is Winter_Cat43. I love grom & I wanna stay in the groove with it, so I beg of you to help me!! K thx byeeeeeeeeees 😝

Response from developer

Hi Leah, Thanks for reaching out! We have checked our system and could not find an account with that username. If your parent can log into their account, they can check on your username. You can reset your password in the Kids experience by tapping "Forgot Password?" at the bottom of the sign in page and entering the code that gets sent to your parent's email address. If you are still having trouble have your parent send an email to support@gromsocial.com or visit gromsocial.com/help for other tips!

Better than zigazoo

Ok it is better than zigazoo because it lets you post for more than 30 or 60 seconds and it doesn’t have a premium version which is so cool! 😻😻 but i do have a con my grom app lags so bad it literally plays a video music when I’m not even on the video! Then I click on the dressing room and it kicks me out !😕 I’m so sad because I wanna post more on there! And I also have something to say for a future update, y’all should add a picture posting feature!🤩🤩 you guys would be the first ever kids app to do that and more people would be attracted by the app 🥳🥳but as I said don’t hurry into doing the photo update just worry about the glitches cause it annoys me a lot 😔😔 but overall it’s a pretty cool app I love it PLEASE DONT ADD A PREMIUM VERSION CAUSE I WILL BE SAD 😖😖 but I LOVE THIS APP 😻😻😻🫶🫶🫶
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Response from developer

Thanks for your review and suggestion! Don't worry, we are working on making GROM run better than ever! Stay tuned!

Love it

I just got the app today.But I wrote this review because I can’t figure out how to get photos from my photo library to make videos.Please respond.

Response from developer

Please send us an email so we can properly help! email us at support@gromsocial.com Thanks!

Fun app for my child

My child has been enjoying the new Grom app. She has a lot of fun playing with the 3D characters. I feel safe when my child’s on Grom.

Response from developer

Thanks so much for your kind review! We are excited that you enjoy the app. The Gromatars are for everyone's safety. Get creative and make one completely silly, it does not even have to look like you that's why we enjoy Gromatars! If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!

It’s OK

I love it and everything but seriously it takes forever to for things to upload or it’s just not showing it and it’s really annoying

Response from developer

Thanks so much for your kind review! The app is still in a new stage so it might have new bugs and issues. If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!

So much better than Zigazoo!

Zigazoo started to disappoint me recently by locking everything fun behind a subscription, so I started to look for alternatives. I asked my mom to let get this app because it looked similar to zigazoo, but without having to pay money to enjoy the app! I was right!

After verifying, I started uploading my videos from zigazoo and im pretty glad that it gives you a notification when videos are approved! (Zigazoo left me guessing whether if it was allowed or not.) One other cool thing is the comments, and all the kids are so nice in them. The gromatars are okay looking, I just wish they were optional and you could upload a custom profile picture instead. Overall its an awesome app, wish it had more kids on it! 5 stars.
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Response from developer

Thanks so much for your kind review! We are excited that you enjoy the app. The Gromatars are for everyone's safety. Get creative and make one completely silly, it does not even have to look like you that's why we enjoy Gromatars! If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!

Love the new update !

This is the update we have been waiting for.

Response from developer

Thanks so much for your kind review! We are excited that you enjoy the app. If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!

I love Grom

I’m a kid who is too young to have stuff social media ( Snapchat instagram etc.) and this app helps my nervous wreck mom know I’m safe

Response from developer

Grom was created by kids for kids! It truly is one of the safest apps for kids! tHe other apps are for grownups. Kids need a safe fun place to enjoy the internet! We are excited that you are enjoying the app. If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!

Great, safe, easy to use app for my kid!

She has really enjoy making videos and watching the other videos posted by other young users.

Response from developer

Thanks so much for your kind review! We are excited that you enjoy the app. If you have any issues, questions, or concerns please email us at support@gromsocial.com Thanks!

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