I just logged in earlier this week and note I’m informed I can’t log in with biometrics (Face ID). I had to figure out on my own that I was being forced to change my password. After I changed it, I could log in but I had to reenable Face ID.
Regarding misinformation, at Walmart I scanned generic Mucinex (Equate Guaifenesin). It came up as “Item is eligible under your plan” paired with “This scanner cannot determine product eligibility at Walmart at this time.”. ( Two very conflicting statements as this is a product sold only at Walmart.)
As one might have predicted, my purchase was declined. I had to drive to both CVS and Walgreen’s to purchase their equivalent products. That was because each store only had 1 box left.
This has happened before with a different OTC product. Declined at Walmart, approved at CVS and Walgreen’s.
These stores are not next door to each other. Please fix your system.
Although not an app issue, it would be even better if Essence would authorize us to buy OTC products at Sam’s and/or Costco? Our Flex dollars would go further.
Show less