Overcharged
Response from developer
Hello, We sincerely apologize for the inconvenience and frustration you've experienced. After conducting an initial review of our transaction records from August 7 to September 16, we found that there were ONLY 4 payments of $9.99 during this period. TWO of these were from U.S.-based accounts, and all four encrypted IDs are different, which suggests there may be a misunderstanding. However, we take your concerns very seriously and are committed to helping resolve the issue. Please contact us through the email support option within the app, and kindly share your receipts. We will gladly assist you in investigating further and addressing any problems. Thank you for your understanding, and we look forward to helping you. Best regards, WhereThings Support Team