Was willing to pay the annual fee but the all freezes at the open screen with a hand above water. Will change review if I can use the app
Developer Response
Hey sorry for this experience, does this still happen?It has no minerals added to it. You got minerals listed on it
Developer Response
Based on their water report Niagara has a purified water option with added minerals in addition to a basic purified waterNot worth the price imo, can find this stuff on your own.
Developer Response
Thanks for the feedback. We spend a lot of time and resources testing and collecting this data and hope to expand our catalog soonThis data is available for free, yet they charge for a curation of product ratings. Same aggregate data with similar UI on EWG EDIT. I initially left a negative review since this is not novel research and is accessible otherwise. Although I hope for more transparency in data sources and score criteria, I recognize that this app has helped me make more mindful choices and has brought the contamination crisis to the forefront of my mind. Great concept, I hope the price goes down a LOT, and I hope this service is appreciated for its convenience and advocacy rather than its novelty. I’ve raised my review to four stars. Please add a map for tap water sources and I will make this 5 stars — I don’t know which municipality my water source would be under, they serve several cities + counties
Was excited for this app when I found out about it. I subscribed for the premium version to see the rankings of different bottled water brands, and am sad to see that I wasted $8.
There is not even an explanation of the rating system on the website or app. It is clearly weighted subjectively. For example: Voss water is rated at 57/100 (“Alright”) and is the highest rated brand out of those listed that I’ve seen in stores anywhere; the app’s indicated data shows it contains three radioactive contaminants, one of which is at a level 62x that of health guidelines. Meanwhile, the brand Deja Blue is rated 45/100 (“Poor”) even though the app’s indicated data shows it has 0 contaminants (and 0 radioactive contaminants). How could it possibly have a lower rating? And how could this app be so audacious as to charge me $8 only to reveal that it doesn’t even have a rationale for its “premium” ratings?
On another note, the city of Saint Paul, MN is listed twice in the section of the app where details and ratings are provided for different municipalities. I don’t care about that — there are inevitably duplicates in data sets and I recognize this. But why is one entry for Saint Paul, MN rated 9/100 (“Bad”) while the other entry for the same city is rated 95.5/100 (“Excellent”)? If the bottled water example doesn’t show that the premium ratings system is arbitrary, then this example with the cities definitely does. The spread is ridiculous.
I could see this app in its current state maybe being worth checking out again if I were traveling and wondering whether the local tap water were relatively safe to drink. But even though the overall idea is novel, the execution to be straightforward is ham-fisted, and I feel cheated of $8. If you state what are clearly the features of your app in its description, you should also state (disclaim) the app’s current limitations in its description. Not to do so is misleading at the very least. 2/5
Developer Response
Thank you for the feedback. The difference in bottled water scores is due to other factors beyond the contaminant levels including water source, microplastics, pH and treatment process, although we can likely do a better job explaining this.
As for the tap water rating... based on the lab data of different municipal supplies in St. Paul MN they had different contaminant levels depending on which one you use.I have screenshots this was free months ago now you have to pay. Yeah ok. I feel like a lot of this is fear mongering to pay for the most expensive company. Other apps that are free.
Developer Response
Hey thanks for the feedback. We monetized this project to support hosting costs and to further our research. Testing for contaminants is extremely expensive and 99.9% of brands don't test / share this data with consumers. To effectively test and service an awesome app we need to build a sustainable business model. However, I understand the frustration and desire for this information to be more available.I finally found what’s in my water! Such a life saver. I can’t wait until they add more products so I’m staying subscribed
Developer Response
Thank you!I definitely understand what they’re trying to do here, and I know a lot of people are going to use this app once and then never open it again. That’s almost what I was about to do, I’m sure. For this reason, they put all of the information behind a pay wall. It essentially makes the “free” download of this app useless.
That said, I’m an avid water drinker. I travel a lot for work and really only drink water — maybe the occasional coffee or tea — and I’m constantly trying to find good, delicious, refreshing water to drink everywhere. So, I’d pay $5/mo but I’m not going to do that if there isn’t an opportunity for me to try the app. Pay $5 for the first month but then offer the second month free, I don’t know the answer exactly. But, for a seemingly basic app like this, and I’m sure a lot of work went into the information so the design is a bit of a second priority, you’d think there would be some kind of incentive.
Other apps like Flighty, TV Forecast, and others that I use cost significantly less with just as much data going into it with a better design.
This feedback is for the developer. I’d recommend considering some of the above.
Developer Response
Thank you for the feedback and I honestly agree with most of it. We did recently update the app to allow free users to view all the contaminant data in waters / filters without a paid plan, but still hide the score. Hopefully this helps provide some value up front.
As for the subscription we will be adding 10,000+ products so the thought is you need Oasis ongoing whenever you go shopping / have a question about your health.
And agree the design is not great atm. We are planning on putting more resources towards this soon as everyone on the team appreciates good quality design.
Good concept but information is pretty much inaccessible unless you pay for $8 subscription
Developer Response
Thanks for the feedback. It's currently expensive to gather all the research and the subscriptions will pay for us to run our own tests on each product in the lab.
We also released an update that unlocks most of the data including contaminants for each item just not the score so you can see what's inside all the waters and products. Thanks to the content made available in this app, I have started making better choices for where I get my water which will positively impact my health. A must-have app!
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