Leave a Review Bug ID
Identifying spider
It literally said housefly for a giant house spiderTobias_Un
Tricky App
This is not free. I accidentally paid for a year. Not only that—it doesn’t even tell you if it’s poisonous or not.mardi112
Developer Response
Hello! We offer a free version of our app with certain limitations. We also offer a free trial without any limitations before committing to payment. Just drop us an email at support@aiby.com if you require any assistance. We will be happy to help.App is not free
This App is not free as advertised only free to down load bu cost to useScam6755
Developer Response
Hello! We offer a free version of our app with certain limitations. We also offer a free trial without any limitations before committing to payment. Just drop us an email at support@aiby.com if you require any assistance. We will be happy to help.Insect identification
It’s hard to tell sometime whether it’s accurate even with the percentages. Sometimes it will tell you no insectsfound and I’m looking at the insects.Watkins2977
No match
Spider didn’t show up in your list of options and I couldn’t find a place to input descriptorsNo spider match for me
Developer Response
Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at support@aiby.com so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.Not the Best
Many photos you will take will not be recognized or it will be misidentified. Even searching them by name doesn’t always work, Nor will photos from camera roll “image is too small”Awe5omeness 88
Developer Response
Hello! We’re sorry to hear the app didn't meet your expectations. As for the misidentification of the bugs, we will look into this issue and work to improve our algorithm. We would appreciate more details on the bugs that were misidentified and we kindly ask you to contact our support team at support@aiby.com.Took my money without asking
Took my money without askingJV - been conned
Developer Response
Hello! We take user concerns seriously, and we want to assure you that it is impossible for our app to charge a user without their explicit confirmation. Apple's secure payment system requires user authorization for any financial transactions related to the app. Please reach out to our support team at support@aiby.comPayment plan pop ups make it unusable
I was able to take 2 pictures/ 2 ids with this app (they were accurately identified at least) before a payment plan started popping up every time I take a photo. When I close off of it, it deletes the picture I’ve taken. It is not a free ID app as advertised, which I understand is sometimes necessary, but the kicker is deleting my photos and constant pop ups.Show lessMartinJW1031
Developer Response
Hello! We apologize for the inconvenience. We'll work on making the app more user-friendly to improve your experience. We understand the frustration with pop-ups, and we'll aim to address these issues in future updates.Abysmal
Changes the results with each scan. Misleading information. Always says the picture is too blurry. Very picky. When you come across an insect it’s not always possible to get the best photo. Improve this app because I will be deleting in the meantime.KingVonGzz
Developer Response
Hello! We always strive to provide the best possible service to our users. As for the misidentification, we will look into this issue and work to improve our algorithm. We would appreciate more details on the insects that were misidentified and we kindly ask you to contact our support team at support@aiby.com.NOT FREE.
Despite its claim, you cannot use app without purchasing a subscription.4Anneliz
Developer Response
Hello! We offer a free version of our app with certain limitations. We also offer a free trial without any limitations before committing to payment. Just drop us an email at support@aiby.com if you require any assistance. We will be happy to help.