Lacks features
Response from developer
Hi JBsensei, thank you for sharing your detailed feedback with us. We truly value hearing from our customers and understand your frustrations. Your input is essential as we continually strive to improve the experience we provide. We'd love to assist you directly though our Help Center channels at 954-636-7777, toll-free 1-877-678-0888, by email at info@pibank.com, or you may also schedule a callback through www.pibank.com/help-center/.
Very buggy app
Response from developer
Good morning, thank you for letting us know your experience, and we apologize for the inconveniences you've had. We would love to help you troubleshoot. Could you write to us at info@pibank.com with more details of your issue? You can also reach us at 954-636-7777, toll-free at 1-877-678-0888, or schedule a callback on our website: www.pibank.com/help-center/.
Crashes Immediately After Login
Response from developer
Hi, we're sorry to hear that! We care deeply about our customers and would like to help you troubleshoot. Please contact us through our official channels available Monday through Sunday 8 am to 8 pm: Phone: 954-636-7777 Toll-Free: 1-877-678-0888 Email: info@pibank.com You can also schedule a callback time through our website, here: www.pibank.com/help-center/. Please let us know if we can help you with anything else.
Completely Unusable
Response from developer
Good morning Marf25535688420, we're sorry you had that experience with us. Sometimes new accounts can be challenging, which is why we're here to help you through the process. We would love to assist you through our contact channels via phone at 954-636-7777 or toll-free at 1-877-678-0888, or by email at info@pibank.com. You can also schedule a callback on our website: www.pibank.com/help-center/. We're here to help! If our service doesn't meet your needs, we understand if you choose to explore other options and wish the best.
Run Away from this offer.
Terrible app; that is the only way to access your account.
Im Locked out & cannot access account, called CS 6 times & they said it was impossible for them to help.
Email CS twice, one responde automated/generic & other no response.
Next step, i will try to close an account i open & cannot access….
The APY was too good to be true.
Big headache and disappointment.
Response from developer
Dear @offline download, we’re sorry for what happened. We care deeply about our customers and would like to address this as soon as possible. Please contact us through our official channels available Monday through Sunday 8 am to 8 pm: Phone: 954-636-7777 Toll-Free: 1-877-678-0888 Email: info@pibank.com. You can also schedule a callback time through our website, here: www.pibank.com/help-center/ Please let us know if we can help you with anything else.
Easy to use, highly recommend
Amazing
No way to send money to other bank accounts??
Response from developer
Hi TranscendedArrow, Thank you for sharing your feedback with us. We understand that our platform may not be the perfect fit for everyone, and we appreciate your honesty. While our simple user interface is designed for ease of use, we recognize that some users might need more advanced features. If our current setup doesn't meet your needs, we completely understand if you decide to explore other banking options that may better suit your preferences. That said, if you’re still interested in giving us another try or need assistance with transfers, we’d love to help! If you’d like to contact us for additional information we're available Monday through Sunday, 8 am to 8 pm, via phone at 954-636-7777 or toll-free at 1-877-678-0888, or by email at info@pibank.com. You can also schedule a callback on our website: www.pibank.com/help-center/. We're here to help! Thank you again for your feedback, and we wish you the best moving forward.
It’s a scam
Now first of all I’m afraid that they have all my vital information which someone can use to open an account in my name and transact business in my name for fraudulent activities.
So if they are really legitimate then I expect them to call me and verify who I am and open an account for me. This will satisfy me to come and review this information or else for now I consider them to be a scam. Don’t fall for the high interest and apply with your vital information. Don’t input your information and regret later like me.
John.
Response from developer
Dear John, thank you for sharing and we’re sorry you had that experience. We understand your frustration and want to assist you the best way possible. Thank you for coming to us and voicing your discontent. Please rest assured your information is safe. This platform keeps all reviews anonymous therefore we have no information to contact you. We please ask that you contact us so we can assist you directly via our official channels. We're available Monday through Sunday, 8 am to 8 pm, via phone at 954-636-7777 or toll-free at 1-877-678-0888, or by email at info@pibank.com. You can also schedule a callback on our website: www.pibank.com/help-center/. We're here to help!