SanDisk Memory Zone User Reviews

SanDisk Memory Zone

SanDisk Corporation

Utilities

Productivity

Reviews Summary

Positive highlights

📸

This app hasGreat for photo backups

🚀

This app hasSuper simple to use

🔧

This app hasFunctional app

🔍

This app hasUseful Explore tab for content creation

👍

This app hasBeautiful interface

🚀

This app hasFast file transfer speeds

🔒

This app hasReliable

🧠

This app hasAI partners for better content creation

Negative highlights

📱

This app hasNot compatible with newer iPhones

💻

This app hasLimited to Android

🔒

This app hasUSB recognition issues

📄

This app hasStuck on user agreement page for some users

Top reviews

Most RecentHighest RatedLowest Rated

iphone 15pro and sandisk app

great i bought three of these none of them are recognized on my iphone! shame on you

imgadgett

21 days ago

Can’t Copy a Single Vid/Photo

For some reason this app doesn’t allow you to individually select which photos and videos you want to copy from your phone to your drive. You can either “backup videos” or photos (as in all of them at once) or nothing at all.
Go back to letting me individually choose what I want to copy! 0/10

sirmrsenior

21 days ago

Junk

Worthless junk app. Sandisk tried moving me over here from Xpand for iPhone app which doesn’t work the majority of the time. Buggy and glitchy garbage. Return the product and delete the app. Return the Sandisk drive before you get stuck with non working garbage. I am sending mine back. Item isn’t defective, it’s just a garbage Sandisk product

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EJ655

21 days ago

Really enjoying the new Sandisk app

Great for the ios compatible drives to manage memory and huge improvements from older software

tcco.tim

22 days ago

Lacking Features

This apps needs to have the features of the old app like manually moving files back and forth.

Newecreator

22 days ago

Still does not support iPhone 16

One of the customers on October 16th that it doesn’t work for iPhone 16. As a matter of fact, it still doesn’t work till this date. I purchase it for Thanksgiving and now reading the app reviews and looks like technical support team is helpless & not helped the older customer as well.

Girish R Ahuja

a month ago

Not happy

First of all, the instructions on back of package is on a font do small it defies the human eye to see. I have great eye sight, by the way.

After trying to read package, almost as after thought, they tell you the app to download. Did that. Plug in thumb drive… says they cannot find the device. Rebooted phone, removed and reloaded disk. Nothing. Will be returning it

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Memeg556

a month ago

Response from developer

Thank you for your review. We apologize for your experience using our application. We encourage you to contact our technical support team to find a solution to this issue. Please submit a support ticket here: https://shop.sandisk.com/support. Our team will get back to you as soon as possible. Thank you for your patience and understanding!

Same issue. DO NOT BUY IF YOU HAVE IPHONE 16

Others have noted issues but given Sandisk pages saying compatibility I bought a 256G lux usb c/a drive. Isn’t seen on iPhone 16 ProMax IOS 18. It is seen on a pc. It’s not seen on phone via any Sandisk app memory or I expand or connect or via iOS files app. Contacted support very nice and fast but could not come up with a solution. If you can’t see the drive on a phone how can you update it??????? Fix this or allow update from a pc.

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Cider zzz

a month ago

Response from developer

Thank you for reaching out regarding your compatibility issue. Please refer to the link below to check if your device is compatible with SanDisk Memory Zone. https://support-en.sandisk.com/app/answers/detailweb/a_id/52065 Alternatively, if you need additional assistance please reach out here: https://shop.sandisk.com/support. Thank you!

Does not work for IPhone 15 pro max

The app doesn’t recognize the Sandisk Ultra dual drive Go. I called support and the guy couldn’t figure out the problem so he told me that he had to talk with someone else about it and would call me back in about 5 minutes. That was over an hour ago. I’m going to return the flash drive and buy a different brand since you have to have an app that doesn’t work for the Sandisk.

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Mrs Thums

a month ago

Response from developer

Thank you for reaching out regarding your recognition issue. Please refer to the link below to check if your device is compatible with SanDisk Memory Zone. https://support-en.sandisk.com/app/answers/detailweb/a_id/52065 Alternatively, if you need additional assistance please reach out here: https://shop.sandisk.com/support. Thank you!

Does not work on iOS 18.1

I recently bought a SanDisk flash drive and downloaded their app for my iPhone 15 running iOS 18.1. Unfortunately, I haven’t been able to use the flash drive on my iPhone. It’s been two weeks, and I was really hoping SanDisk would have updated their app by now.

i15p user

2 months ago

Response from developer

Thank you for reaching out regarding your experience. Please refer to the link below to check if your device is compatible with SanDisk Memory Zone. https://support-en.sandisk.com/app/answers/detailweb/a_id/52065 Alternatively, if you need additional assistance please reach out here: https://shop.sandisk.com/support. Thank you!