Leave a Review SCCU Plus
NEEDS ALOT IF WORK
I download the new app and first off all you guys need to put Face ID safe username etc. And stop this one time code every single time you go on it. It’s frustrating I want my user name to be safe or at least be able to use Face ID. Not happy with this appAti1126
Horrible
Wish I NEVER upgraded to this version of SCCU. Impossible to login in when I need to. The excuse is “too much traffic volume”. This didn’t happen with previous version. Ugh…….unacceptable!Kat frustrated
Missed the mark again
Half the time it won’t let you log in, says there’s “delay in processing your request” both with the new Face ID feature and a password. Pjmae51
Infinite load
Keeps loading when clicking on accountTommy54587
Useless
There was no point of announcing a new app if it wasn’t going include everything. I don’t like having my debit card fully open and I can’t close it. You guys should’ve made an announcement stating that. Live chat in this new app doesn’t even work properly.Queentamm
Never works!
I log into the website all the time at work and it makes me send a code to my phone every time even though I have clicked the box “trust this device.” Very frustrating.
The app is just as bad. Half the time I login it tells me there is a delay or it doesn’t work. I’m about to switch to Launch Credit Union and I have been with SCCU since 2016.Show less702Raider
Developer Response
Thank you for your feedback! We would like to help! Please provide us your contact information via secure message in your Online Banking or Mobile App and we will be happy to reach out and assist you regarding this matter.No card control don’t upgrade not worth it
There is no way to manage your card if you have the old app you’re better off keep it, not worth the upgradeWon't let me sign in
Developer Response
Thank you for your feedback! Card Control will be available very soon. Stay tuned!Wish I hadn’t switched yet
I think it’s cool that SCCU is integrating card control into the app but because it’s not need integrated yet that’s a take away when I switched. Quick balance is something Ian having trouble with I know how to turn it on the problem is it gives me an error message. Over all it’s a good idea and not a learning curve as everything is pretty much the same just wish I had waited till they had fixed the bugs and added card control.Show lessraven luna1
Developer Response
Thank you for your feedback! We would like to help! Please provide us your contact information via secure message in your Online Banking or Mobile App and we will be happy to reach out and assist you regarding Quick Balances. Card Control will be available very soon. Stay tuned!Plaid connection are not working any more
All my plaid connections one by one are being signed out because the new app isn’t allowing them access to connect. This needs to be fixed ASAP.NMGuapo
Developer Response
Thank you for your feedback! We are actively reviewing the issue you are experiencing and we apologize for any inconvenience caused.Not working with Plaid
I am not able to connect my accounts through Plaid. Please fix this issue…Billcot76
Developer Response
Thank you for your feedback! We are actively reviewing the issue you are experiencing and we apologize for any inconvenience caused.