Leave a Review SCCU Plus
Do not switch yet!
Once I switched the app no longer sends me transaction notifications even after I set them. The app has a lot of features but most do not work. I finally go to log in today (Labor Day) and the app seems to be down. Also once you switch to SCCU+ you cannot go back to the original app.Horrible.;7
Developer Response
Thank you for your feedback! We would like to help! Please provide us your contact information via Secure Message through Online Banking or the Mobile App and we will be happy to reach out and assist you regarding this matter.Frustrated
Because of this update. When I try to link my account verifying through Plaid it doesn’t work.Emunnyy
Developer Response
Thank you for your feedback! We are actively reviewing the issue you are experiencing and we apologize for any inconvenience caused.Good roll out
I downloaded it. It looks a lot more user-friendly. I like the fact that my credit score is listed on my home page. You can also customize your main page. The only thing that I would’ve suggested letting people upgrade the current SCCU app. I only say that because older generations might not be comfortable with deleting one app, and downloading A new app. Could be a update in original app. Face ID feature works. Very user-friendly.Show lessERI@FL
I don’t think anyone is working…
I started a chat with a virtual assistant at 10:10PM EST. IT said, “I’m going to put you through to one of our agents who can assist.” That was 10 minutes ago!! Usually such a great response time and quick assistance. Please fix this quick because I am rooting for this new app. The message button on the side was horrible so please don’t do that ever again. Thanks!Show lessarishae93
Credit Cards
There is no way to pay a balance for my credit card on the new app which is annoying and inconvenient :/Vicki.29
Developer Response
Thank you for your feedback! We would like to help! Please provide us your contact information via Secure Message via Online Banking or the Mobile App and we will be happy to reach out and assist you regarding this matter.Got charged something I didn’t do
I tried transferring money to an account that said would be in the negatives and instead it got put into the wrong place, and I got charged again due to the horrible interfacexXDragonDaddyXx
Developer Response
Thank you for your feedback! We would like to help! Please provide us your contact information via Secure Message via Online Banking or the Mobile App and we will be happy to reach out and assist you regarding this issue.Six mins to download an update?!??
Ridiculous!tproffittucf
Wait
Wait to install this new app. There’s no way to see your balances without logging in. Also card lock isn’t available.
Update thanks for the quick response. Everything is almost perfect just waiting for card control :)Mia_tee
Developer Response
Thank you for your feedback! To enable Quick Balance, log in with your credentials and select 'Help' from the hamburger menu, then 'App Settings', then 'Quick Balance' on the next screen. You can turn on the service on this screen and select the accounts you wish to see Quick Balances for. Once turned on and logged out, swipe left on the login screen to see Quick Balances without logging in. We are working on improving this based on your feedback. Card Control will be available soon! We hope this information is helpful. Please contact our Member Service Center if we can be of further assistance.Not so good
I recently downloaded the new upgraded app, and i do not enjoy it, on the Home Screen there is to much going on and the Transfer option is a little bit to confusing. Hopefully the continue to make improvements because it seems a little disorganized, I liked the old one better it just ran a little slow when it come to Zelle and transfers!Show lessms.gworl
Developer Response
Thank you for your feedback! We would like to help! Please provide us your contact information via Secure Message via Online Banking or the Mobile App and we will be happy to reach out and assist you in every way we can.Wait
Wait to install this new app. There’s no way to see your balances without logging in. Also card lock isn’t availableDeveloper Response
Thank you for your feedback! To enable Quick Balance, log in with your credentials and select 'Help' from the hamburger menu, then 'App Settings', then 'Quick Balance' on the next screen. You can turn on the service on this screen and select the accounts you wish to see Quick Balances for. Once turned on and logged out, swipe left on the login screen to see Quick Balances without logging in. We are working on improving this based on your feedback. Card Control will be available soon! We hope this information is helpful. Please contact our Member Service Center if we can be of further assistance.