Quick responses
Rarely do I go back and re write a review. But I feel my experience warrants it. I reached out to support about the app crashing and received a prompt response with a short term resolution and a long term fix. I’m no longer having issues with the app crashing.
I like it a lot and continue to keep using it. My only suggestions for further improvement is within the food tracker. Raw produce is very hard to locate. For example, if I search banana I get tons of banana and nut bars and processed foods. I had to create a “custom food” for 1 raw medium banana. I found the same with green beans, less so than the banana but it’s not at the top of the list as one might expect.Developer Response
**Edited to Add: Thanks again for your valuable feedback, we have been working behind the scenes to improve the search feature for some time now and are happy to finally announce that with our latest update you can now access over 100,000 common foods (raw produce and other common non-branded food items), nearly 1 million branded grocery store items, and almost 200,000 food items from over 600 different restaurant chains. Again, if you have any further feedback, suggestions, or need assistance in any way, please feel free to contact us at support@holisticchildhood.com. Thank you for being a valued customer and for taking the time to leave us your feedback. We sincerely apologize for the inconvenience you experienced with the app crashing when opening your child’s profile. We are happy to inform you that our development team has identified and corrected this issue. An updated version of the app has been released, and we recommend ensuring you have the latest version installed to enjoy a smoother experience. Thank you for your patience as we worked to resolve this problem. We are committed to providing the best possible experience for our users, and your feedback is invaluable in helping us achieve that. If you encounter any further issues or have any additional feedback, please don't hesitate to reach out to our support team at support@holisticchildhood.comApp crashing
I would give this a much higher rating, but the app keeps crashing and is unusable. Once the child’s profile is created, I cannot close the app and open the profile. When I do, the app crashes.Developer Response
Thank you for being a valued customer and for taking the time to leave us your feedback. We sincerely apologize for the inconvenience you experienced with the app crashing when opening your child’s profile. We are happy to inform you that our development team has identified and corrected this issue. An updated version of the app has been released, and we recommend ensuring you have the latest version installed to enjoy a smoother experience. Thank you for your patience as we worked to resolve this problem. We are committed to providing the best possible experience for our users, and your feedback is invaluable in helping us achieve that. If you encounter any further issues or have any additional feedback, please don't hesitate to reach out to our support team at support@holisticchildhood.com