Intrigued by the no carb challenge ad that came across my timeline, I did all the steps and paid about $7 for the 7 day trial just to see if I’d like it. Can’t event get past step 5 of the meal plan quiz because it insists in step 5 that I select 3 options for items that I like to eat for lunch, and 4 out of the six options are animal products which I indicated earlier that I don’t eat (Eggs, Fish, Seafood, Meat). That only leaves 2 options to select (Soup and Salad). So I’m stuck at step 5! Deleted, cancelled subscription, and dissatisfied that I just lost $7.
Developer Response
Thank you for sharing your experience, and we’re sorry to hear about the frustration with the meal plan quiz. It sounds like the options didn’t align with your dietary preferences, and we apologize for that. We aim to provide a customizable experience for everyone, and we appreciate you bringing this issue to our attention. If you’d like further assistance or to share more feedback, please email us at hello@nocarbschallenge.com. We’re always looking for ways to improve and would love the opportunity to help make this right for you.This has turned out to be a Scam. Paid for the sub and given no info on how to utilise any tools (if there are any) . As I cannot log onto the app. Emailed them and the response was another invitation to sign up and pay again! Despicable that they seek a vulnerable audience and prey upon them. DO NOT PURCHASE THUS PROGRAM!!!
Developer Response
We’re very sorry to hear about your experience, and we understand your frustration. It sounds like there was a significant issue with accessing the app and communication, which we want to resolve immediately. Please email us directly at hello@nocarbschallenge.com. so we can look into this matter and provide the help you need. Your satisfaction is important to us, and we genuinely want to make things right. Thank you for bringing this to our attention; we’re here to support you.I paid for three months of this app and I can never get into it. I can’t sign in. It doesn’t work most of the time. It’s hard to follow a meal plan when you can’t get into the app.
Don’t waste your money
Developer Response
We’re sorry to hear about the trouble you’ve had accessing the app. That sounds incredibly frustrating, and we want to make it right for you. Please email us athello@nocarbschallenge.com. so our support team can assist you with the sign-in issue and ensure you can fully access your plan. Your experience is important to us, and we're here to help resolve this as quickly as possible. Thank you for bringing this to our attention!This is a scam. They claim to offer an 11 day no carb challenge. Such thing does not exist. You pay for just a suggestion of food recipes. Don’t fall into this trap!
Developer Response
Thank you for sharing your feedback, and we're sorry to hear about your disappointment with the program. We strive to provide valuable resources and meal suggestions to support your goals, but we understand if it didn’t meet your expectations. We’re always looking for ways to improve and make your experience better. If you need any assistance or would like to share more feedback, please email us at hello@nocarbschallenge.com. We genuinely value your input and are here to help in any way we can.Pedí un reembolso por que no veo sentido pagar por una dieta que no es de mi agrado y dicen que no pueden regresar mi dinero porque no demuestro que la app tiene fallas.
Mi organismo no tolera este tipo de comida y ya no estoy interesada en hacer este challenge.
Developer Response
Gracias por compartir tu experiencia, y sentimos mucho que la dieta no haya sido de tu agrado. Entendemos que no todos los planes funcionan para cada persona, y lamentamos cualquier inconveniente que hayas tenido con el reembolso. Como no tenemos tu dirección de correo electrónico, te pedimos que nos escribas a hello@nocarbschallenge.com para que podamos revisar tu caso y brindarte la ayuda que necesitas. Estamos aquí para apoyarte y encontrar la mejor solución posible.
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