App crashes way too much now
I usually enjoy playing the app but now PK crashes ALL the time, especially when trying to open the Trading Card Album. I have been unable to open that album in many weeks and have lost the option to use free spins from trading in many duplicate cards. Every time I touch the album, it tries to load and then crashes; the Adventure mission Map is also starting to crash on me and also now random crashes while playing the game. I have tried uninstalling and reinstalling the app but still have same problems. I have 100mb Internet and have good bandwidth with very few devices using internet at any one time and my PK on tablet is only device using 5g network and all other apps are closed. Please fix glitches or provide better instructions to help us make it work better. If things don’t get better soon, I will delete because it is taking up a LOT of memory real estate.
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Response from developer
Ahoy matey! Our Support Team can help :) You can get in touch with them from inside the game (Menu-Settings-Support) or send them an email at Support@PirateKingsGame.com and they will assist as soon as possible.
Won’t play anymore
I really loved this game at first but lately I have been very disappointed. It all started when they inadvertently gave people a large amount of spins as a reward, and then later took them back. When they took them back, they also took all the spins that were actually mine that were earned through the card album before their large reward of spins. Also, I recently purchased their 3 pack of spin deals to get two cards to complete an album set. I completed the set but never received the reward that I was supposed to get. I waited the 24 hours to see if it would show up in my gift box but it didn’t.
In both instances, I attempted to resolve the issue with customer service. I received a reply once to both of my inquires. But they never resolved either issue. Repeated attempts have been completely ignored.
I will never play this game again. Very disappointed.
In both instances, I attempted to resolve the issue with customer service. I received a reply once to both of my inquires. But they never resolved either issue. Repeated attempts have been completely ignored.
I will never play this game again. Very disappointed.
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To : Pirate King
I on the hand love the pirate races , it gives you something more tangible to win and gives you spins and gold to be able to compete your treasure hunt . But I don’t like getting kicked off the game every time I touch my card book to trade cards or to see where I’m at on it . It is truly so frustrating to also get kicked off every time I try to collect my treasure chest in lower left hand corner when low on spins . It takes to long to reload then to find out I didn’t get the perks your game has to offer and try and try again to keep getting kicked off the game. I am a avid player on your game every day and by packages pretty often and really want to enjoy collecting my perks and bonuses without it kicking me off the game. Please fix this problem it would be greatly appreciated . Your Pirate Gamer Brenda See🌞
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Fun, But With Issues
I’ve been playing this game for a while. For the most part, I really like it. It has challenges to play so it’s not just about building islands.
Unfortunately, the game has bugs regarding those games. Sometimes if you complete something by a certain time, you will get the original prize doubled, which is supposed to be delivered to your prize box. I have had to submit a trouble ticket twice because the double prize was never received. The first time they tried to tell me I did receive it. After letting them know that I didn’t they checked again & saw I was right. They sent the prizes right away.
This last time it happened, same thing. I was told they show they were delivered to me, even though it wasn’t. I asked them to check again. Only this time I never heard back & never got the prizes. I also had to jump through hoops to contact them. The support link took me to a help desk that was no longer active.
It’s a shame their customer service & game is lacking lately, as it’s a fun game. I won’t be spending any real money anymore until I know these issues have been resolved.
Unfortunately, the game has bugs regarding those games. Sometimes if you complete something by a certain time, you will get the original prize doubled, which is supposed to be delivered to your prize box. I have had to submit a trouble ticket twice because the double prize was never received. The first time they tried to tell me I did receive it. After letting them know that I didn’t they checked again & saw I was right. They sent the prizes right away.
This last time it happened, same thing. I was told they show they were delivered to me, even though it wasn’t. I asked them to check again. Only this time I never heard back & never got the prizes. I also had to jump through hoops to contact them. The support link took me to a help desk that was no longer active.
It’s a shame their customer service & game is lacking lately, as it’s a fun game. I won’t be spending any real money anymore until I know these issues have been resolved.
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Don’t spend your money; you get the same results
It’s sad that you try to be a loyal player and even spend plenty money on it. I spend my money on the things I like and I get much like Vegas or gambling; the house wins.
When you spend your money they get upset that you have too many spins or the adventures/missions in the game become impossible lol what a reward for spending money on this!!!
Each week, sometimes day there is new fun but with that fun comes glitches in the coding. So if it’s a bombs heavy mission you no longer get bombs in the spins???? That’s just one example.
I’ve tried to avoid this and be patient. I’ve reached out to their “support” portal only to say sorry restart your game.
If you have patience you can play FOR FREE and get the same results but it’s boring this way too. I’m deleting this app and I’ll spend my money with a company/app that values me as a customer.
When you spend your money they get upset that you have too many spins or the adventures/missions in the game become impossible lol what a reward for spending money on this!!!
Each week, sometimes day there is new fun but with that fun comes glitches in the coding. So if it’s a bombs heavy mission you no longer get bombs in the spins???? That’s just one example.
I’ve tried to avoid this and be patient. I’ve reached out to their “support” portal only to say sorry restart your game.
If you have patience you can play FOR FREE and get the same results but it’s boring this way too. I’m deleting this app and I’ll spend my money with a company/app that values me as a customer.
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Addictive fun
4 stars because it keeps you busy it keeps you from being bored. Support is there but not what it should be you have to be really patient for a reply and after you reply you don’t hear back off them witch is really unfortunate.(still waiting on reply from my issues I’ve had been 4 weeks) I do buy spins from time to time. But it gets expensive as it wants you to keep buying and buying there’s no loyalty for people who regularly purchase and it comes across as because you bought once you will purchase again as it stops giving you what you need to make you buy more spins.
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Response from developer
Hi matey! Thank you for the feedback. We built the app around the community, so every piece of feedback is needed and welcomed. Rest assured that we will forward the info to the appropriate department. Have an awesome day!
Good fortune
Honestly, my favourite app ever been playing for 6+ years. However the amount of times I have won spins and the app has glitched and I haven’t won is ridiculous and nearly making me not want to play anymore because I keep getting frustrated and angry and honestly it’s an over reaction to the game but I just love it and it’s super annoying. Thanks for listening to my ted talk
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Response from developer
Arrr! Matey! Sorry to hear about this. Our technicians are working non-stop to make sure that the game's functionality is always optimal. Our Support Team should be able to assist with this. You can get in touch with them from inside the game (Menu > Settings > Support). Fingers crossed for a speedy resolution! :)
What happened????
Update: I found the settings and I got my game back! Just re log in! Everything is there and I’m happy. 5-stars
Ok I just opened my game that I have been playing for MONTHS!!!!! And it started from the start of the game!!!!! Where did my progress go?? I went to app support and guess what! Nothing! It’s no longer available. WTH???? Give me my progress back or I’m deleting this game!!! I was on island 9!!!! Come on!!!! Your games getting better. Don’t do this! When I read the other reviews I read to go in the game for tech support! Where is this option????????
Help me get my game back, or issue my money Bk!!!! I did not log into Facebook because I don’t have one!!!!!! Help! Anyone???
Ok I just opened my game that I have been playing for MONTHS!!!!! And it started from the start of the game!!!!! Where did my progress go?? I went to app support and guess what! Nothing! It’s no longer available. WTH???? Give me my progress back or I’m deleting this game!!! I was on island 9!!!! Come on!!!! Your games getting better. Don’t do this! When I read the other reviews I read to go in the game for tech support! Where is this option????????
Help me get my game back, or issue my money Bk!!!! I did not log into Facebook because I don’t have one!!!!!! Help! Anyone???
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Irresponsible and greedy
You know I was one of the fortunate ones to win 30,000 spins, since doing so pirate kings has done nothing but punish me..... stealing back the prizes they awarded me and increasing the attacks on my island..... I know understand why those who pay a lot for spins get so upset. The more you buy the more pirate kings tries to milk you for more money..... when three shields don’t last 2 hours after playing and your island is attacked it shows it’s just a scam, and that happened twice in 5 hours...... PIRATE KINGS is not focused on providing a fun experience for its customers..... they are focused on greed and gluttony.... at one point this game was fun but that time is long gone and the bad outweighs the good.....I hope at some point you make changes that are sincere about providing a fun experience for all players.....until then I recommend to all players to stop wasting your money on this game and find a better game or cause.....to the developers I hope you find a conscious!!!!!!
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Bomb strike aspect and retaining any money impossible
It’s a fun game overall but as other users have said, it get exponentially more difficult in the higher levels. The bomb strike aspect is now impossible. You can save up 40 bombs and if you are lucky you will attack the island/boat and cause half the damage necessary to win. Then it is impossible to win another 40 in the time allotted. Only the small rafts with black sails can be taken down with under 40 bombs.
They’ve also updated the game so you get attacked and stolen from more often which makes upper levels impossible. I had 1 billion dollars in the game - 48 hours later all had been stolen but $10,000 which will not get you anything.
They’ve also updated the game so you get attacked and stolen from more often which makes upper levels impossible. I had 1 billion dollars in the game - 48 hours later all had been stolen but $10,000 which will not get you anything.
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