StreetEasy NYC Rentals & Sales User Reviews

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  • Business Model Has Changed — Annoyingly So

    I’ve used StreetEasy for several apartment searches for nearly two decades. I used to love how well I could drill down in the filters to limit my search to exactly what I need, and receive email updates listing exactly what I searched for. Now, search results and alerts are full of far too many sponsored ads and random listing that are outside my filters. — Why would you show me a 700 sq ft apartment when I set my bottom limit at 1250 sq ft, unless you just want to annoy me? Or a price higher than my range, if you don’t want to drive me to other sources. If a human broker do that I’d fire her.

    Brokers are also not well constrained. Bait-and-switch listings, square footage inflated to including common or outdoor space, exorbitant hidden fees, are for more prevalent than ever throughout.

    Like many younger people I speak to, the company has lost my trust. Whether this is a business model shift or a bunch of app glitches, you will need to consider correcting these issues before you lose our trust altogether.
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  • Not a good app! Needs an update ASAP!

    Most agents do not respond on this app will be going to other apps if this continues. And where's the saved list of apartments when we save it or heart it in the app? The app is okay to view pictures it convenient and easy to navigate however it lacks a lot of other simple stuff.
    I feel agents respond whenever if they ever at all and a lot of the post are not verified or already been sold but still appear on the market some of it is not the app fault but the agents they seem to not value us using this app as they don not give direct follow up from this app at all! It's like a waste of time :( disappointed deleting soon!
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  • They deserve 7 stars

    Omggg I’m trying to find a way to reach out to multiple spaces while matching my needs and STREETEASY is exactly what THE NAME IMPLIES EASY EASY EASY ; I truly needed to stop the mental gymnastics during this search that other sites made me a custom to with the hard to find plug ins and jumpy interfaces it was so tiresome on the others ; BUT NOT with STREETEASY I GAINED A HOUR BACK A DAY OF MY LIFE because of this interface Is SO EASY and FASTER TO NAVIGATE !! I hope they add more amazing rental apartments under 3k in Brooklyn and Manhattan. THANK YOU I never in my life wrote a review for a realtor app but they truly deserve the 5 stars !! - All the best Destiny
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  • Generally, good, but updates are meaningless when driven by brokers

    There are some homes that meet my standards for the filters, but I don’t ever want to see an update for or even on my feed. Certain things are nonnegotiable for me like windows that look out onto another apartment building in an alley. I want to remove those from me ever receiving an update about them, or putting them in a list that is inactive so that my app isn’t updated daily by listing agents who are basically spamming my phone with badge ‘updates’ that i dont care about.
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  • Stop kidding yourself, app is terrible

    We say this app is great but really it's the only real option we have right now.

    This is trash.

    Remember: if you aren't paying for the product, you ARE the product.

    StreetEasy/Zillow doesn't care about users. They care about property owners. They built and manage the app to serve them. Not you.

    I would gladly pay $5/month for an app that prioritizes my use, rather than annoying me constantly:
    * App ignores your preference to hide a property if owner pays to sponsor or feature. So something you know you don't want will still pollute your feed. They'll even send you emails and notifications when something changes - even if you have hidden that apt and the entire building.

    * They allow owners to post whatever photos they want, as long as they say "photos are representative of finishes." I don't want to see photos of a much nicer apt that I can't afford to lure me in. That's fraud. It's a straight up lie and Zillow knows they're doing it. They don't care.

    * Searching functionality is terrible. Saved search editing is painfully bad. This is on purpose. They want you to just create more searches rather than editing, so they can send you more emails and notifications.

    * Customer service will just placate you and do nothing. Again , they only care about property owners.
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  • Street Easy for Landlords

    Hello,

    I’ve been in the market for over a month looking to rent in NYC and reached out to tons of dozens of listings through Street Easy and their sister apps.

    Not a single person has got back to me, majority of the listings appear to be a scam, the listing has broker fees that they don’t provide up front or two different addresses with the same photos. I’m not too sure who is in charge or quality control in Brooklyn NY but they don’t have the renter as a priority. I’ve been giving out my phone number and email with nothing in return but a “confirmation email” that I reached out to a listing. I’m not sure who’s loyalty Street Easy is to but it sure ain’t the average people of NYC.
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  • just downloaded the app

    Been using the website for years, decided to try the app. the good: * monthly property taxes are shown for Condos * Floorplans are easy to view, without scrolling through all photos. THE BAD: * The map takes up 3/4 of my ipad screen and I can’t find a way to minimize it. * properties I have set ti hidden are still showing up in searches and I’m still receiving email notifications for them. * When I add a filter for “up to” in property taxes, I loose ALL Co-Op listings! * Property tax filter seems to be annual, not monthly as it appears in listing. * When filtering for cc’s and taxes, it would be helpful to have the ability to type in a dollar amount, instead of only being able to select from the choices given, or at least have more options
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  • Great service, app is broken

    The service that StreetEasy provides is invaluable, and this app could make that service even more accessible. But the login system does not work. I can log in and out in the browser just fine, but logging in on the app results in a cryptic error reading "The email or password previously entered has changed. Sign in again to sync your searches and saved listings."

    I've tried resetting my password multiple times, and even created a separate account, all to no avail. I guess I'll keep using StreetEasy without the app.
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  • Street Easy Is A 10 for the WIN!

    Street Easy really helped me find my dream apartment!

    This app is life changing to me. It helped you set moving goals, set your preference, find out about future property listings for legit listings that are safe and within your price range.

    They constantly update you on new listings and are the premiere way to shop around for an apartment.

    I would love to do an official review and thank you for them to show my gratitude for how crucial this app was in moving me from a dangerous place to a safe, Fantastic space.

    Complete your profile.
    Add a Photo.
    Set your preferences.
    Set your Possible Moving Timeline.
    Turn on your notifications.

    And let Street Easy make life Breezy, to match you as the perfect prospect, to your dream new residence!

    Welcome Home!
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  • Probably the best rental app I’ve ever used

    I really appreciate the features of this app from navigating with specific requirements to saving searches and getting push notifications. Thanks to street easy I was able to get an apartment in the city so fast.

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