Live Reviews:
⭐️1.7 / 5
Rating
🙌12
Ratings
📼1 sc
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale

All Versions of LiveAgent

2.5.6

May 19, 2021

- added multiple localizations

2.5.4

December 8, 2020

- fixed chat

2.5.3

October 1, 2020

- renewed web-based component - improved data security while submitting crash report
More

2.5.2

March 31, 2020

- updated deployment target - increased app start - some UI changes

2.5.1

March 17, 2020

- online chat status now depends on user chat setting, no matter app is running or killed - other fixes
More

2.4.17

December 10, 2019

- fixed login URL failing - security fix

2.4.16

October 4, 2019

- use default colors while using dark mode

2.4.15

October 2, 2019

- fixed push notifications for iOS 13

2.4.14

September 13, 2019

- fixed URL check to allow any format of the logo

2.4.13

July 26, 2019

- improved URL check

Price History of LiveAgent

Description of LiveAgent

LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like Mailchimp, Highrise, AWeber, Google Analytics and 50+ more LiveAgent for iOS - Full customer support in your hand. Solve tickets, chat and be more productive on-the-go! Main features: - Chats and chat push notifications - Resolve, Transfer and respond to tickets - Use preset filters to organize your tickets - See tags, notes and departments for every ticket LiveAgent server side supported version: 5.17.23.1 or higher
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LiveAgent: FAQ

Is there an iPad version available for LiveAgent?

Yes, the LiveAgent software is iPad-compatible.
Quality Unit s.r.o. released the LiveAgent app.
Currently, LiveAgent supports iOS 13.0 or later.
1.7: The LiveAgent app receives poor reviews and ratings.
Business Is The Primary Genre Of The Liveagent App.
2.5.6 is the most recent version of the LiveAgent app.
The date of the last LiveAgent update is July 8, 2024.
The LiveAgent app was initially released on February 5, 2023.
The LiveAgent app is rated Quality Unit s.r.o.: Contains no objectionable material.
LiveAgent currently features the following languages: American English, Arabic, Bosnian and 39 more.
No, LiveAgent is not on Apple Arcade.
No, LiveAgent does not integrate in-app purchases for users.
Unfortunately, LiveAgent is not tailored for compatibility with Apple Vision Pro.

Screenshot of LiveAgent

iphone
ipad

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Reviews of LiveAgent

  • Update The App Guys

    C’mon…new features, bug fixes, updates. Seriously. It’s been a year. You guys are better than this. Been with ya for 5 years. Please.
  • Now paying for positive reviews

    Unfortunately, Live Agent is now emailing their customers offering a $30 gift card for a 5 star review rather than address the shortcomings of the app. It’s clear that management has no intent of addressing their terrible app or other issues on the web portal, so it’s probably best to consider other options. There hasn’t been an app update in over a year!

    Original review:Live Agent is a reliable and affordable help desk tool. Unfortunately, their mobile app leaves a lot to be desired. It doesn’t notify you when there have been responses to your ticket, only a notification on new tickets. It also doesn’t allow you to add attachments to your tickets, which is pretty critical when supporting your customers. We run a mobile app, and showing screenshots of the app is always the easiest way to support our customers with technical inquires. The app also doesn’t allow you to setup canned responses. I wish Live Agent would invest in the app, otherwise we’ll have to leave them for another provider as 95% of our support is handled through mobile.
  • Great for customer service on the go

    Allows you to answer tickets on the go! Great app and great product for a great value!