Why would anyone pay so much per week for a Guitar Tuner?
I must have accidentally agreed to a free trial to tune a guitar for a minute. Two months later I look at my purchase history and I’ve been charged $15 CAD/week for an app. I have not used since. Not that I would ever pay this much. You guys are crazy. $15 per year and you might have me… $15 per week, I have no respect for you.
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STOLE MY MONEY
The company supplying this app is currently aware of a phone theft resulting in non consenting withdrawals from the cardholders account and they are refusing to refund the card holder. They have been given a full explanation of the theft, sensible “how would I cancel a subscription I don’t know about for an app I don’t have downloaded on my replacement phone” responses and they begun by offering insulting amounts (5 - 40$ of a almost 400$ total stolen) to shut me up. I have been fighting them for weeks to still have the response of technical difficulties to justify them keeping a remaining 217.75 owed in refund. You should not have to pull teeth to be treated justly in the circumstances presented to this company. Little payments get away from anyone not anal about their bank statements let alone have the time to go and nit pick through them. After my phone theft I had lots of random charges and subscriptions - in which I cancelled and blocked. One was missed, and these people are happy to profit off of a shitty situation for me making them no better then the thief that stole my phone in the airport. I would be wise to not subscribe to any of their services offered - they won’t refund you adequately, the charges are insane and worst case like me, it will be money gone for no service provided. No humanity here. Go somewhere else. THEY ARE CONSENTING TO PROFITING OFF OF THEFT, and therefore thieves themself.
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Response from developer
Hi there! We understand your concern. Please note that you can manage your subscriptions directly in your Apple ID settings. If you wish to request a refund, please get in touch with us at support@gismart.com. Our team will provide you with instructions on how to proceed. Please ensure that your in-app purchase aligns with the iTunes Refund Policy to qualify for a successful refund. We're here to help.
Great but
I was using this app to tune my guitar because I just got new guitar strings and one of the strings snapped mid tuning I don’t know if I used it wrong ( I was on the right string by the way ) or it’s not my fault, but great app and really easy to use overall
Response from developer
Hi! We are sorry to hear that you feel this way. If you'd like to share your ideas on how we can improve, please contact us at support@gismart.com. Waiting!
Not very accurate
Sometimes the needle points dead centre, but the frequency tells me I’m 1-2 Hertz out. Sometimes the frequency is spot on, but the needle is not dead centre. None of that would matter if I could actually get my guitar tuned properly, but I can never get it sounding right, even when I spend a long time in this app. I switched to the Fender guitar tuner app, and got my guitar sounding sweet in just a few seconds.
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Response from developer
Hi! Sorry to hear that our app didn't meet your expectations. Please do let us know how we can improve and we'll make sure to consider your feedback for future releases.
Thank you
For years I have been using this app to tune my guitars, serenade women, and play for family. It seem it is not an option for free to tune anymore which I understand. This app is very informational that helps the average and advanced guitar player. But now I must leave as I don’t play that much to pay for a subscription to tune a guitar. Farewell and good luck to the company! :)
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Response from developer
Hello. Thanks a lot for your kind feedback, we appreciate your cooperation a lot! Actually, a free version is still available. If you have difficulties finding it, please contact us at support@ gismart.com. We'll be happy to help!
Very good and easy
Excellent et facile
Not so free
They now stick you with $8/week subscription. Who in their right mind would pay over $400 a year to tune a guitar? Any professional would certainly have something better than this app.
They way out of it? There is the world's smallest x in the upper left corner that blends in with the background. Looks closely and you'll find it. Hit that and you can bypass the subscription page.
I'll be looking elsewhere for an app that doesn't so blatantly try to rip me off (even though I know how to get around it).
They way out of it? There is the world's smallest x in the upper left corner that blends in with the background. Looks closely and you'll find it. Hit that and you can bypass the subscription page.
I'll be looking elsewhere for an app that doesn't so blatantly try to rip me off (even though I know how to get around it).
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Still good
Been using this for a while still a good tuner
What a joke
I’ve been using this app for years and today I got a notification that I need to update because it’s no longer compatible with my phone’s iOS. I update and reload the app and now it’s asking me to pay a subscription fee?? Moreover, it now only has the standard tunings included and I have to watch a 30 second add just to tune in Drop D??? What an absolute disappointment from a convenient app that I loved. If you really wanted money so badly, why not just sell the app for a one time $5 fee? This greedy ad and premium subscription model that’s dominating the app store is so disgusting. Deleting the app. You guys should seriously be ashamed.
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THANKS I THOUGHT MY GUTAIR WAS BROKEN
This was the best app ever and very easy to use thanks!
