HealthPal User Reviews

Reviews Summary

Top reviews

Worst app

Very poor and inaccurate app. I want a refund

Blood pressure

Not as advertised
I thought I would be able to take my blood pressure with this. It is an enter only after taken on another device. Refund my yearly subscription please, now, not in one year.

HealthPal-Heart Rate Monitor

This app got me so mad! You can’t click on anything at all without going through 3 or 4 ads and don’t even get to use the option you clicked on. Stupid stupid stupid. Don’t even waist your time

Not worth it

The subscription price is ridiculous to monitor your heart rate. Don’t waste your money.

Not Accurate at All

I purchased this because my heart rate has been elevated for the past few weeks. I was at my doctor yesterday and it was 122. I immediately used the app to compare and it was 83. I tried a few times at home and kept getting normal readings. Wish I could get my money back because it obviously is useless for me.
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Unhappy

So I’ve had the app a couple of weeks. It counts the heart rate and gives close enough on O2sat. But there is absolutely no way my blood pressure is 120/80 daily no matter my activity level or the time of day. I’ve tried to contact the company with no luck. I want my money back.

Junk

This app, in my view, is junk. It uses the camera to record your heart rate, just like a million others. It also provides a recorder so you can manually enter blood pressure, etc., manually. Except, for me, it doesn’t work. It measures my heart rate as lower than it actually is, and very erratically measures my heart rate variability, which never varies, because I have a pacemaker. I was stupidly and subscribed before I knew how the app wood work (it lulls you into that, as the first exposure to the app lays out subscription plans before it lets you use it. I’ve already unsubscribed and deleted the app from my phone. I’d like my money back, but doubt very much the developer will do that - given that they trick you into subscribing in the first place. Don’t bother with this app. It’s of very limited use, and isn’t very good at the limited things that it can actually do. I won’t ever be using it again. Waste of money.
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Response from developer

Dear user, Thank you for taking the time to share your feedback. We value the opinions of our users and are deeply sorry for the problems you encountered when using our app. Regarding the inaccurate heart rate measurement issue you mentioned, we will further investigate and optimize the algorithm to ensure more reliable data. We understand that it is important to use the heart rate monitoring function, so we will make improvements as soon as possible. Regarding the dissatisfaction with the subscription experience, we will seriously consider your suggestions to improve the user interface and subscription process in future versions. Our goal is to provide clear and transparent subscription information so that users can fully understand our services before using them. If you have further questions or need help, please feel free to contact our customer service team and we will do our best to solve the problem for you.

Simple to use

I try once and succeed in 10 seconds. Love it

Random readings

When the measurements gets to about 45% completed the heart BPM drops to about 11 BPM. Do not buy this app!

Response from developer

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced with our app, particularly regarding the heart rate measurement inaccuracies.Your feedback is invaluable, and we are currently investigating the problem to improve our algorithm and ensure more reliable readings. Thank you again for your insights.

Very useful heart health app!

HealthPal is fantastic! 🌟 The interface is easy to use, and the heart rate ❤️ and blood pressure tracking features are spot on. It keeps me motivated with helpful reminders. 📅 Highly recommend! 👍

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