Simple et efficace
Response from developer
Hello there, thank you for your feedback on our user-friendly interface and CopyTrader feature. We acknowledge the importance of comprehensive risk assessments in trading and offer risk management tools and resources to assist users in making informed investment choices, as all trading carries inherent risks. Your suggestion for more detailed explanations of our analysis tools is noted, as we strive for clarity in enhancing user experience. If you want to learn more, check out our eToro Academy, which offers free courses, guides, podcasts, videos, and webinars: https://www.etoro.com/academy/. Happy Investing! Maria
Unreliable service and poor customer support
I plan to explore all alternatives and close my account. This has been one of the worst experiences I’ve ever had with any service. On top of that, they sometimes block the chat, leaving the issue unresolved. There’s absolutely no professionalism, and in the end, you’re wasting your time and money trying to sort these things out.
Despite its ease of use, I cannot recommend this app at all. There are far better options available.
Response from developer
Hello there, we're sorry to learn about the difficulties you've encountered with deposits and customer support. Your feedback is important to us. To assist you better, please provide your username or ticket number. You can reach out to our Social Team on X or Facebook for further help, or share the necessary details here. For additional support, visit https://help.etoro.com/s/article/How-can-I-solve-a-technical-issue-on-eToro?language=en_GB, and check the web platform to see if the problem continues. Best regards, Maria
Poor customer service
Update. Thanks for the response on here from eToro but it’s all an empty token. Booked a call via the link as you suggested, surprise surprise I didn’t get a call from eToro so the lack of response and poor customer service continues. I would strongly recommend you do not give your money to a company who doesn’t care about customer service.
2nd update. Thanks again for the 2nd response on here from eToro but I’m done with all the empty token offers that my issue will be dealt with. The same was said on Facebook, and X .. all token offers to escalate. You respond on here and on social media to give an impression of reacting but it’s fake and empty gestures. I’ve withdrawn my funds and moved to a better platform. EToro is an embarrassment.
Response from developer
Hello there, we're sorry to hear that your concerns weren't properly addressed. Your feedback is important for us to identify areas for improvement, and we have shared it with our team. We appreciate your input and wish you the best moving forward. Kind regards, Maria
Keep updating the app
Response from developer
Hello there, we truly appreciate your enthusiastic feedback and are glad you enjoy the app's features! We take security seriously, so please review this link for tips: https://help.etoro.com/s/article/how-can-i-make-my-account-more-secure?language=en_GB. We also welcome any suggestions for future enhancements through this form: rb.gy/43s4tw. Best regards, Maria
Highly remarkable service!
Exceptionally Remarkable and Highly Impressive Crypto Retrieval Tech Solution!!!
Buggy and no support
Company’s support team simply doesn’t function. They give unsatisfactory answers to problems and are very eager to close the tickets as fast as possible before the problem is resolved. The support system needs a total re-establishment.
Also it is one of the worst companies out there in crypto market, huge fees, very restricted number of coins and prices are significantly different from real market prices; had a very bad experience with them and closed all my crypto positions with a lot of loss which was mostly gone into their huge fees.
Their copy trader ratings are a mess. Those with high profit percentage are definitely not the best ones working out there. Paid a lot of fees to two of them and finally quit because of inactivity of the traders.
Application itself is very unstable, disconnects repeatedly, not very user friendly, hard to find needed functionality and their Help site simply doesn’t help that much.
Don’t recommend eToro, try to find better alternatives.
Response from developer
Hello Mike, we're sorry to hear about your experience. Due to the heavy resource demands of the app, we recommend ensuring a stable internet connection and using the latest app version for optimal performance. If issues persist, contact our Customer Service team. For urgent matters, you can escalate your concerns to our Social Team via X (Twitter) or Facebook with your username or ticket number; they will help. The desktop version may also provide a smoother experience. Remember, eToro is a regulated multi-asset investment platform, not a typical cryptocurrency exchange, and market spreads can fluctuate based on conditions, especially for volatile assets like cryptocurrencies. Our aim is to provide a safe investment environment with competitive fees. We always recommend conducting thorough research and reviewing Popular Investors' statistics to understand potential risks, as all trading involves inherent risks. Best regards, Maria
Professional and highly efficient cryptocurrency recovery services!
Desperate to recover my funds, I conducted extensive research and discovered the Cyber Spy GENIUS Team on an app. After reading numerous positive reviews from other scam victims they had assisted, I decided to contact them. Fortunately, I was able to recover my money from the scam brokers through the help of the recovery professionals referred to me by the app. They recovered my investments, including all profits, within four hours of contacting them.
If you fall victim to any scam, you can contact them at cryptohackrecovery@ gmail They are experts in dealing with online scams, helping victims receive reimbursement, tracking down digital fingerprints, conducting cyber analysis, and thorough investigations. They also offer services such as phone cloning (for catching, monitoring, and tracking suspected cheating spouses), website hacking, boosting credit scores, clearing criminal records, and fixing bad debts. Contact them now at cryptohackrecovery@ gmail.
Most extremely effective well experienced crypto recovery service strategy
Professional and highly efficient cryptocurrency recovery services!
Desperate to recover my funds, I conducted extensive research and discovered the Cyber Spy GENIUS Team on an app. After reading numerous positive reviews from other scam victims they had assisted, I decided to contact them. Fortunately, I was able to recover my money from the scam brokers through the help of the recovery professionals referred to me by the app. They recovered my investments, including all profits, within four hours of contacting them.
If you fall victim to any scam, you can contact them at cryptohackrecovery@ gmail They are experts in dealing with online scams, helping victims receive reimbursement, tracking down digital fingerprints, conducting cyber analysis, and thorough investigations. They also offer services such as phone cloning (for catching, monitoring, and tracking suspected cheating spouses), website hacking, boosting credit scores, clearing criminal records, and fixing bad debts. Contact them now at cryptohackrecovery@ gmail.