eToro User Reviews

Reviews Summary

Top reviews

Simple et efficace

eToro is a great platform for those looking to get started with investing. The interface is intuitive and features like CopyTrader allow you to observe and replicate the strategies of experienced traders, which can be a good starting point for beginners. However, it’s important to note that copying others doesn’t guarantee success, as the markets remain unpredictable. Access to a wide variety of markets, from global stocks to cryptocurrencies, is a real plus, but some features could do with being explained in more detail. For example, the analysis and portfolio management tools could be more detailed to help users better understand their options. Ultimately, eToro offers good opportunities, but it’s essential to invest time in educating yourself and assessing the risks before diving in fully.
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Response from developer

Hello there, thank you for your feedback on our user-friendly interface and CopyTrader feature. We acknowledge the importance of comprehensive risk assessments in trading and offer risk management tools and resources to assist users in making informed investment choices, as all trading carries inherent risks. Your suggestion for more detailed explanations of our analysis tools is noted, as we strive for clarity in enhancing user experience. If you want to learn more, check out our eToro Academy, which offers free courses, guides, podcasts, videos, and webinars: https://www.etoro.com/academy/. Happy Investing! Maria

Unreliable service and poor customer support

I cannot recommend this app at all. I’ve been trying to resolve a minor issue with deposits for over two months, and every response I receive is the same. They claim the issue has been resolved, but when I try again, it’s still not fixed. Trust is essential when it comes to investments, and this app does not inspire confidence.

I plan to explore all alternatives and close my account. This has been one of the worst experiences I’ve ever had with any service. On top of that, they sometimes block the chat, leaving the issue unresolved. There’s absolutely no professionalism, and in the end, you’re wasting your time and money trying to sort these things out.

Despite its ease of use, I cannot recommend this app at all. There are far better options available.
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Response from developer

Hello there, we're sorry to learn about the difficulties you've encountered with deposits and customer support. Your feedback is important to us. To assist you better, please provide your username or ticket number. You can reach out to our Social Team on X or Facebook for further help, or share the necessary details here. For additional support, visit https://help.etoro.com/s/article/How-can-I-solve-a-technical-issue-on-eToro?language=en_GB, and check the web platform to see if the problem continues. Best regards, Maria

Poor customer service

If you expect customer service, forget it. Platform is ok, just ok. But their lack of customer service is appalling. Tickets do not get resolved, chat agents have no power and you can’t speak to anyone who can resolve an issue. Complaints get closed but not responded too. My advice, look for an alternative, one that values customers.

Update. Thanks for the response on here from eToro but it’s all an empty token. Booked a call via the link as you suggested, surprise surprise I didn’t get a call from eToro so the lack of response and poor customer service continues. I would strongly recommend you do not give your money to a company who doesn’t care about customer service.

2nd update. Thanks again for the 2nd response on here from eToro but I’m done with all the empty token offers that my issue will be dealt with. The same was said on Facebook, and X .. all token offers to escalate. You respond on here and on social media to give an impression of reacting but it’s fake and empty gestures. I’ve withdrawn my funds and moved to a better platform. EToro is an embarrassment.
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Response from developer

Hello there, we're sorry to hear that your concerns weren't properly addressed. Your feedback is important for us to identify areas for improvement, and we have shared it with our team. We appreciate your input and wish you the best moving forward. Kind regards, Maria

Keep updating the app

Absolutely amazing app, super friendly, easy to use, great staking rewards for crypto holders, amazing interest rates for our cash!!!! Can’t recommend it enough! and so many Surprises!!! Crazy! I just feel they need to add more security layer! Like adding number or 2 verification extra for new ip addresses or devices who signs in our accounts! But unfortunately not yet been done or too easy for me to signed in my account even though 2AF is on!
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Response from developer

Hello there, we truly appreciate your enthusiastic feedback and are glad you enjoy the app's features! We take security seriously, so please review this link for tips: https://help.etoro.com/s/article/how-can-i-make-my-account-more-secure?language=en_GB. We also welcome any suggestions for future enhancements through this form: rb.gy/43s4tw. Best regards, Maria

Highly remarkable service!

I just got here and it reminds me of one of the greatest expert I have seen in my life who I also met through the review of a stranger when i almost lost my life, it happen that someone I met online few months ago deceived me into investing in an online cryptocurrency platform. my first three investments was successful but I never knew it was a trap, I then decided to invest bigger amount to make massive profits, when my investment was over, it was time to take my profits, I was told to pay a fee, I paid it because I felt my profit was enough to cover it up, but I was wrong, I never realised that these are scammers till I lost all my funds, i even has to borrow and ran into debts, long story cut short I lost over $1.2 million in the company, I contacted the person that referred me but she never replied which, the whole situation got me really depressed to the extent I thought about suicide. I started looking for solutions and that's when I got into looking out for a genius expert team who could be of help Luckily enough I came across (CyberSpyTech0 @ gMail) from an online review, I messaged him through his email and I explained everything that happened to him and he assured me to be of help. I trusted him even that moment | was vulnerable, he requested for my wallet for transfer of my lost money and he did get all my lost funds back with ease.
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Exceptionally Remarkable and Highly Impressive Crypto Retrieval Tech Solution!!!

I'm here to share my story of how i successtully recover my scammed cryptocurrency funds. A few months ago I lost $673,000 worth of Bitcoin to a fake investment company. I don't know how they got my contact info but I received an email from an Investment cryptocurrency scheme with a good proposal on how I could make millions out of my investment with them. I was convinced when they showed me profits from other clients that had invested in their platform, I began to investing with them. When it was time to withdraw my profits, their website was shut down and I tried contacting them but they wanted me to pay a huge amount of fee to be able to withdraw my funds which I did and they still cut me off and stopped all communications with me. I was heart broken and devastated, I realized there was nothing I could do to recover my funds, I had gone to the authorities but they couldn't assist me. I did some research online and I came across a post about this Cyberhelpexpert Group. I got in touch with them and i was amazed by their service and after all set are done, they were able to help me recover my cryptocurrency funds. I'm truly grateful and I believe you can get any help you seek from them. Contact them via Email [ Cryptohackrecovery @)gmail. com
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Buggy and no support

It’s a buggy app with lots of small and big problems, push notification not working after several installs and updates, closing part of a position not working(yeah! It’s not working!), disconnecting repeatedly from their servers during market hours and need to refresh the page every time, etc.
Company’s support team simply doesn’t function. They give unsatisfactory answers to problems and are very eager to close the tickets as fast as possible before the problem is resolved. The support system needs a total re-establishment.
Also it is one of the worst companies out there in crypto market, huge fees, very restricted number of coins and prices are significantly different from real market prices; had a very bad experience with them and closed all my crypto positions with a lot of loss which was mostly gone into their huge fees.
Their copy trader ratings are a mess. Those with high profit percentage are definitely not the best ones working out there. Paid a lot of fees to two of them and finally quit because of inactivity of the traders.
Application itself is very unstable, disconnects repeatedly, not very user friendly, hard to find needed functionality and their Help site simply doesn’t help that much.
Don’t recommend eToro, try to find better alternatives.
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Response from developer

Hello Mike, we're sorry to hear about your experience. Due to the heavy resource demands of the app, we recommend ensuring a stable internet connection and using the latest app version for optimal performance. If issues persist, contact our Customer Service team. For urgent matters, you can escalate your concerns to our Social Team via X (Twitter) or Facebook with your username or ticket number; they will help. The desktop version may also provide a smoother experience. Remember, eToro is a regulated multi-asset investment platform, not a typical cryptocurrency exchange, and market spreads can fluctuate based on conditions, especially for volatile assets like cryptocurrencies. Our aim is to provide a safe investment environment with competitive fees. We always recommend conducting thorough research and reviewing Popular Investors' statistics to understand potential risks, as all trading involves inherent risks. Best regards, Maria

Professional and highly efficient cryptocurrency recovery services!

I was eager to dive into the world of crypto trading and investment, but my impatience led me to skip the necessary research. Unfortunately, I was scammed by Forex-Trading. A trader on Instagram messaged me, boasting about high profits from their investments. I decided to invest, but they kept demanding more money, including withdrawal fees. It was only then that I realized I had been scammed. I had invested my savings and couldn't afford to let go.
Desperate to recover my funds, I conducted extensive research and discovered the Cyber Spy GENIUS Team on an app. After reading numerous positive reviews from other scam victims they had assisted, I decided to contact them. Fortunately, I was able to recover my money from the scam brokers through the help of the recovery professionals referred to me by the app. They recovered my investments, including all profits, within four hours of contacting them.
If you fall victim to any scam, you can contact them at cryptohackrecovery@ gmail They are experts in dealing with online scams, helping victims receive reimbursement, tracking down digital fingerprints, conducting cyber analysis, and thorough investigations. They also offer services such as phone cloning (for catching, monitoring, and tracking suspected cheating spouses), website hacking, boosting credit scores, clearing criminal records, and fixing bad debts. Contact them now at cryptohackrecovery@ gmail.
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Most extremely effective well experienced crypto recovery service strategy

I recently fall into a big scam from a trading platform called First Monumental Prudential Market trading, Unfortunately for me, I invested 65,000 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 240,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of CyberSpyTech0 @ gMail So i file a report and he was able to help me get back all my lost funds within 3hrs i feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to CyberSpyTech0 (at) gMail
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Professional and highly efficient cryptocurrency recovery services!

I was eager to dive into the world of crypto trading and investment, but my impatience led me to skip the necessary research. Unfortunately, I was scammed by Forex-Trading. A trader on Instagram messaged me, boasting about high profits from their investments. I decided to invest, but they kept demanding more money, including withdrawal fees. It was only then that I realized I had been scammed. I had invested my savings and couldn't afford to let go.
Desperate to recover my funds, I conducted extensive research and discovered the Cyber Spy GENIUS Team on an app. After reading numerous positive reviews from other scam victims they had assisted, I decided to contact them. Fortunately, I was able to recover my money from the scam brokers through the help of the recovery professionals referred to me by the app. They recovered my investments, including all profits, within four hours of contacting them.
If you fall victim to any scam, you can contact them at cryptohackrecovery@ gmail They are experts in dealing with online scams, helping victims receive reimbursement, tracking down digital fingerprints, conducting cyber analysis, and thorough investigations. They also offer services such as phone cloning (for catching, monitoring, and tracking suspected cheating spouses), website hacking, boosting credit scores, clearing criminal records, and fixing bad debts. Contact them now at cryptohackrecovery@ gmail.
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