Legit Garbage
This app is absolute trash. Really. It’s nearly impossible to navigate, due to non-responsiveness when trying to click the menu, go back buttons, or menu selections . It requires tapping all around the button until it finally hits the sweet spot and registers a tap. I have a new iPhone 15 Pro Max, and have 0, that’s ZERO responsiveness issues with any other app — only this steaming pile of dung.
And don’t get me started on credentialing companies. In my opinion what they do is nothing short of racketeering, and healthcare systems/hospital administrators are fools to contract with any of them. I am required to spend on average $1000 a year on 3 different credentialing “services” in order to prove I have received a few vaccinations and a letter from my company stating I have watched a couple of HIPAA and safety videos, just so I can do my job installing medical equipment.
Credentialing companies have crafted one of the biggest scams of the century. Shame on them, and this includes you, Sec3ure/Intellicentrics or whatever fluffy tech-sounding name you choose to identify with. And shame on healthcare systems and hospital administrators for contributing to, and enabling, nothing more than organized crime and money-grubbing thieves.
And don’t get me started on credentialing companies. In my opinion what they do is nothing short of racketeering, and healthcare systems/hospital administrators are fools to contract with any of them. I am required to spend on average $1000 a year on 3 different credentialing “services” in order to prove I have received a few vaccinations and a letter from my company stating I have watched a couple of HIPAA and safety videos, just so I can do my job installing medical equipment.
Credentialing companies have crafted one of the biggest scams of the century. Shame on them, and this includes you, Sec3ure/Intellicentrics or whatever fluffy tech-sounding name you choose to identify with. And shame on healthcare systems and hospital administrators for contributing to, and enabling, nothing more than organized crime and money-grubbing thieves.
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App doesn’t even load
99.9% of the time there’s a connectivity error and refuses to load no matter how many time I reopen the app, restart my phone, or reinstall the app.
I have customer sites that exclusively use the badge feature and I can’t even check in. If I DO manage to check in, it’s a gamble if I’ll be able to check out. I’m getting penalized on my vendor score for not checking out because the app isn’t doing what it’s supposed to do.
I have customer sites that exclusively use the badge feature and I can’t even check in. If I DO manage to check in, it’s a gamble if I’ll be able to check out. I’m getting penalized on my vendor score for not checking out because the app isn’t doing what it’s supposed to do.
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This app is junk
This app is junk for the price of subscription we have to pay to use it. It’s layout and functionality hasn’t been updated since the stone ages, it continually crashes, failed login issues, and never works when I need to actually digitally check in at a facility. It would be nice for a service that is pretty standard in the med sales world that charges you hundreds of dollars to use it would have a little better quality program. Would rate 0 stars if possible.
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Just another company driving healthcare costs up while providing ZERO value.
They are .0002% better than GHX. However, it is just another company who knows vendors do not have a choice but to pay their fees in order to do their job. What do we get for these outrageous fees? Horrible user interface and horrible customer support. Their staff is friendly and easy to work with… although their hands are tied by this shady company. I hope their insane revenue pays their employees well because they sure as heck don’t support the customer.
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App Does Not Function
I’ll spare you my thoughts on credentialing companies (which I can assure you are not positive). This company has somehow convinced hospital that they are necessary. I’m jumping through hoops to get vaccines I don’t need or already have to do business with health systems I already did business with. But at the core of the system itself, there is no functionality. I was sent a badge that connects to the app and they boast that you can quickly check in and out of hospitals, but the dashboard on the app itself does not load. So, the primary function of the app and badge are completely worthless. If I can’t set meetings on the app, why have an app at all? This whole setup is laughable
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Terrible app and even worse company
If I could give this review negative 10 stars I would.
I’m not even going to get into why I despise this company and it’s piece of crap app because it would turn into a 2 hour Ted talk.
If someone is forced to partake in your ridiculous membership fees to simply be allowed to do their job, at least have a somewhat stable application.
The inability to check in, and the delays it causes getting into the OR’s can actually have an impact on patient outcomes in the healthcare space, specifically in the surgery world. Figure it out, Reptrax.
I’m not even going to get into why I despise this company and it’s piece of crap app because it would turn into a 2 hour Ted talk.
If someone is forced to partake in your ridiculous membership fees to simply be allowed to do their job, at least have a somewhat stable application.
The inability to check in, and the delays it causes getting into the OR’s can actually have an impact on patient outcomes in the healthcare space, specifically in the surgery world. Figure it out, Reptrax.
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Awful Company and App
This app is exploitative (money hungry) and honestly the hospitals think it’s a joke. I’ve never seen a worse business model than skinning the backs of the reps to make a profit of their visits. I refuse to pay and guess what, I’m still allowed everywhere…everyone including the greedy developers think this app is a load of feces and has no place in any professional setting. This app does nothing but hinder your business, waste your time and money, and gives you headaches at every turn..
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Buggy app that tries to make it easier as a vendor
I like the company as far as what it is to be a Med device sales rep. I understand why they are needed and I think they do a better job than most at making it less painful for reps to get credentialed. My biggest complaint is this app a lot of times doesn’t allow me to check in from my phone with the fancy badge they sold me so it renders both the app and the badge useless. This consequently causes more delays in my day trying to find a badge kiosk at various hospitals. Please fix the mobile check in function asap to correct this headache for me and thousands of others.
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Aweful explotation of customers
1. The app is terrible … functions click time accessibility… all trash… if you can get it to work doing anything that takes about 1 second anywhere else will take up most of your day. Then they demand you purchase this cancer-maker pocket check in badge thing. It takes a seperate app… which doesn’t connect well to the first and also largely doesn’t work. Also we don’t want more things to carry around more hardware… so why not just use YOUR PHONE… bc $ … made by a rep to exploit reps. Red hat gang forever.
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Tracking Always?
Why would you need to always be tracking me? I can only guess that you want to know what clinics I access who do not use your services. Then you know where to market.
You treat reps as the enemy at the same time that you charge us fees for your service.
The headache that you cause us transfers over to our clinics. When they need OUR services, you stand in the way.
Your lack of business ethics is causing front line workers at facilities to ignore your requirements. The fact that you collect huge fees and provide nothing but problems will cause you to eventually go out of business. You’ve made so much money, I don’t know if you even care.
You treat reps as the enemy at the same time that you charge us fees for your service.
The headache that you cause us transfers over to our clinics. When they need OUR services, you stand in the way.
Your lack of business ethics is causing front line workers at facilities to ignore your requirements. The fact that you collect huge fees and provide nothing but problems will cause you to eventually go out of business. You’ve made so much money, I don’t know if you even care.
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